Dragan Djuricic Email & Phone Number

Serbia

Belgrade, Serbia

Belgrade, Serbia

Belgrade, Serbia

- Management of all ICT related activities in Medigroup’s companies (30+ legal entities, 2000+ employees).- Leadership of the team of up to 20 members (developers, system & network engineers, service desk) who work on maintenance and improvement of ICT infrastructure – 30+ facilities, 50+ servers, 700+ clients.- Recruitment, supervision and mentoring team members, definition of personal goals, performance evaluation, training coordination, motivation.- Overall digital transformation and improvement of operational efficiency.- Definition of IT service strategy, demand and service portfolio management, acting in alignment with corporate objectives. Business relationship with internal and external stakeholders and other executives using technology to transform and optimize business processes.- Ensuring high availability and business continuity of mission-critical applications and communication systems (24/7).- Strengthening the system security and GDPR compliance.- ICT budget creation, cost management and optimization.- IT project management – definition of budget, time frame, scope and quality, change and risk management.- Implementation and integration of external IT solutions – MS Dynamics ERP, Healthcare & Laboratory Information Systems, DMS, Mobile Patient Portal, Enterprise Service Bus. - Creating and leading software development teams, business processes analysis, continuous design, development and delivery of in-house software products.

Belgrade, Serbia

- Management of all ICT related activities in ITM’s companies (several legal entities, 1000+ employees) in Serbia and abroad.- Leadership of the team of up to 10 members (developers, system engineers) – 15+ locations, 40+ servers, 300+ clients.- Recruitment, supervision and mentoring team members, definition of personal goals, performance evaluation, training coordination, motivation.- Definition of IT service strategy, demand and service portfolio management, acting in alignment with corporate objectives.- Design of IT services, capacity, information security and service level management, organization of service desk. - Ensuring high availability and business continuity of mission-critical systems.- Financial ICT management, budgeting, coordination of procurements and SLAs.- IT project management – definition of budget, time frame, scope and quality, change and risk management.- Implementation and integration of external IT solutions - WMS, TMS/Routing, GPS tracking, DMS, HR, retail, printing, collaboration, EDI and GS1 standards, virtualization and data centre consolidation, private cloud services.- Creating and leading software development teams according to the best practices of Agile methodologies (Scrum, Kanban, XP).- Continuous design, development and delivery of in-house software products (permanent improvement of functionalities, performances and security).- Identifying client ideas and needs, analysing business processes and suggesting improvements, defining and prioritizing requirements, planning and allocating resources, design (architecture, databases, interfaces), development, implementation, reviewing of software solutions.

Belgrade, Serbia

- Complete design, development and implementation of a multi-user business information system (itmBS) for managing and reporting of trading, logistic and accounting activities in the company (200+ users).- Design and implementation of a mobile sales solution (itmSFS).- System and database administration, advanced performance tuning, backup and recovery, development of data replication system.- Troubleshooting, diagnosis and resolution of incidents within the system, writing emergency corrections, providing technical support to users.

Belgrade, Serbia

- Implementation of a query evaluation subsystem and an index database management subsystem for a document retrieval system.