Lefteris Dragazis Email & Phone Number

Greece

• Conducted research through direct observation, interviews, and focus groups to gather data for organizational development projects.• Implemented interventions such as coaching, leadership development, and conflict resolution to drive positive change within organizations.• Utilized psychological assessments for recruitment, personal development, and self-awareness to enhance employee performance.

Paros Island, Greece

• Office administration.• Responsible for the accounting of the company ensuring the legitimate and proper record of customers.• Responsible to organise and plan the next day schedule in terms of car returns, bookings for hotel customers and long-term reservations.• Car Delivery. • Daily collaboration with the greatest hotels ensuring for the best service for their customers.• Rental fee negotiation.Key Achievements• 15% turnover increase• Intelligently attained new key partnerships• Actively built relationships with existing and new partners• Successful customer acquisition & long-term customer retention• Achieved rewarding and flexible operation for the whole business• Gained autonomy and trust by the owner• Best employee to have ever been employed in that position according to the owner• Effective Application of administrative and planning skills to organise and run the office

Paros Island, Greece

• Management, organisation and operation.• Managed customers from diverse cultures.• Led and supervised: the hotel cleaners, the restaurant and the bar.• Reception duties (customer service, welcoming customers, bookings).• Supplies administrator (found suppliers, compared prizes and offers, ensured quality).• Collaboration with external contributors (taxi services, car and moto rentals, restaurants, entertainment activities, airline and boats tickets services).• Administrative & Accounting responsibilities for the proper, lean and legitimate operation of the enterprise.• Coached and headed the staff.Key Achievements • Turnover increase (specific information in my CV).• Cool-minded extended crisis management.• Successful employee customer service training.• Noteworthy change in culture (improved personnel management and treatment, introduced new business values e.g. perfect cleanliness, collective decision making).• Active climate improvement among the employees (e.g. frequent collective lunch meals).• Continuous Employee motivation and support (Genuine interest about employees'​ life)

Athens,Greece

• Administrative duties (Fax sending, prints, calls, photocopies).• Consulting for potential environmental projects.• Environmental studies.• Business trips across the country.Key achievements• Excellent administrative task performance (Bonus salary with the completion of the internship).

Paros Island, Cyclades, Greece

• Support with the organisation’s daily schedule.• Scooter delivery.• Insurance promotion.• Sign contracts.• Office administration.• Intelligent and excellent customer service.Key Achievements• Turnover increase (20% due to effective insurance promotion and the successful fee negotiation).• Autonomy and trust gained by the employer.• Indispensable service (Was undertaking all the sales incidents).

Naoussa, Paros (Greece)

▪ Contractor assistant▪ General duties

Paros Island, Greece

• Started working from the age of 8 years old until the age of 16.• Business director.• Planned and organised the business.• Communication and persuasion.• Business promotionand development.• Administrative and accounting duties.• Building customer relations.Key achievements• Complete reliance for customer acquisition due to competency of the English language.

Master’S Degree, Occupational And Organisational Psychology | British Psychological Society (Bps) Accredited, Commendation

- Project Management e.g. Ability to undertake an independent Psychological Research - Well-being at Work e.g. Stress Management.

Master’S Degree, Psychology | British Psychological Society (Bps) Accredited, Merit

- Project Management - Developmental Psychology - Individual Differences - Social Psychology - Biological & Cognitive Psychology.

Bachelor’S Degree, Natural Resources And Enviromental Studies, Commendation

- Environment & Natural Resources - Energy, Energy Economy & Ecology. - Environmental Statistics & Geographic Information Systems (GIS)..