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As a Talent Manager at ORS Partners, I provide outsourced recruitment solutions to high-growth clients across various industries. I have over 15 years of talent acquisition and HR experience and 7 years of team leadership and management experience. I currently manage the talent acquisition process and strategy for multiple clients, who are leaders in their respective fields of safety-critical graphics and video solutions, HVAC equipment distribution and building automation systems, Artificial Intelligence and Visual Technology Engineering, Domestic passenger rail services, and an American chain of casual dining restaurants. I work with a wide range of technical, non-technical, and executive professionals, and I have a track record of filling niche, one-off technical, and high-volume positions with quality candidates, as well as managing Talent Acquisition operations. I am also a member of the Farmer Veteran Coalition, a nonprofit organization that supports veterans in agriculture. I am passionate about building and maintaining successful relationships, exceeding expectations, and delivering fast and effective solutions.
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Senior Manager, Talent AcquisitionCtdi Sep 2015 - Aug 2020West Chester, PaCorporate TA Management over all divisions of a leading Global Engineering, Repair, Distribution and Logistics company.• Lead corporate TA initiatives. Host weekly team meetings; acquire talent team metrics for weekly executive reporting.• Held weekly/bi-weekly 1:1 meetings with TA team members and Hiring Managers to ensure all needs are being met, and any issues are addressed. • HR/TA process review; strategy; planning; and redesign to optimize recruitment output in reflection of any business changes. • Create new hire onboarding road map and best practices to increase retention rates & improve candidate experience.• Develop KPI’s and data capture methods.• Involved in TA re-branding which identified TA as a separate arm of the HR support function to the business operations. • Review annual talent tool ROI for budget review and recruitment budget allocation. Negotiate necessary contract changes to meet budget Vs. ROI.• Accountable to 6 Divisional Directors and 2 VP’s; providing weekly Talent Acquisition status updates, with frequent updates directly to the President, CEO, and Exec team members.• Advise Executive, and Director levels of internal equity and market value regarding annual increases; performance bonuses; promotion salary adjustments; new hire salary offer amounts.• Developed a comprehensive national IT and Engineering recruitment strategy. • Full life cycle recruitment of very niche technical & engineering roles across the organization.• High volume recruitment for long-term and project-based revenue generating initiatives to meet customer warehouse distribution needs.• Responsible for recruitment & staffing projects for 12 NA operations facilities. Managed the recruiting activities of 8+ staffing partners covering high volume direct labor staffing of those facilities.• Travel to branch locations to develop turn-key staffing plans which quickly ramped up hiring to meet immediate customer needs.• Negotiate nationwide staffing vendor MSA’s. -
Senior Technical Talent Recruiter (Consultant)Sungard Availability Services May 2015 - Aug 2015Wayne, PaSungard Availability Services provides IT Operations support to IT departments that need to ensure business viability by keeping mission critical information and applications up and running. Unlike other companies that offer individual technology services, Sungard AS is focused on providing responsive and integrated disaster recovery, managed services, IT consulting and business continuity management software solutions, to help organizations keep people and information connected.9,000 customers - over half of our customers are small and medium enterprises, and more than seventy percent of Fortune 500 companies rely on our services. Financial services, manufacturing, retail, healthcare and business services industries are heavily represented, and we have significant customers from the transportation, telecommunications and utilities and government verticals.Always on. Always available. -
Senior It And Telecom Technical RecruiterWavsys Aug 2010 - May 2015Philadelphia, PaWAVSYS provides Staff Augmentation and Managed Services to wireless operators and OEMs from our network of 12 offices covering the US, UK, Canada and India. Depending on our clients’ needs, WAVSYS’ involvement in projects varies from project management to turnkey deliveries, with the scope of the service tailored to meet each projects requirements. Each of our services deliver the essential elements of project success — seamless single point responsibility, technology expertise, rapid mobilization, resource optimization and flexibility — all while emphasizing speed, reliability, quality and cost control. -
Market ManagerYoh It Dec 2008 - Jun 2009Seek out new client business and drive the sales cycle to completion for Ohio, Delaware, Maryland, Philadelphia and Southern New Jersey areas. • Work directly with customer Information Technology Directors and VP’s to identify areas for IT improvement and identify upcoming projects/initiatives that could utilize our services. • Prepare and deliver presentations to Director and VP level executives. • Utilize technical knowledge to leverage relationship as a trusted resource. • Constantly grow knowledge of new technical advancements and stay up to date with IT industry standards. • Coordinate and facilitate interviews for customer job openings. • Set customer expectations and lock down candidates to accept offers once received. -
Technical Rpo Recruiter (Consultant)Korn Ferry Intl/ Futurestep Apr 2008 - Nov 2008Provide RPO recruiting for the Tech Division (ISD) of the largest retail company in the nation - Walmart. Working directly with hiring managers, clearly defining expectations, and using that information to seek out the most qualified professionals to match the technical and cultural environment. • Full life cycle recruiting.• Frequent travel to client global headquarters to maintain client relationships; gather requirements; strategize recruitment process; ensure quality of service; manage candidate activity through interview process• Worked with clients to ensure recruitment process aligns with “real time” project needs.• Solid understanding of U.S. immigration restrictions.• Successfully build a pipeline of candidates with various technical abilities to relocate from various parts of the nation to Bentonville, AR. • Sought out additional client needs to expand our RPO requisitions.• Communicate challenges/roadblocks to RPO team to recalibrate recruitment strategies.• Full time/permanent employees. -
Technical RecruiterRobert Half Technology Jun 2007 - Apr 2008• Responsible for developing and maintaining long term relationships with highly skilled Information Technology subject matter experts.• Consult IT professionals with long/short term career progression goals to align with client needs. • Successfully placed all skill levels of IT from Help Desk to Network/System Engineers, Web developers, Programmers, Architects, Database Administrators, Database Developers…etc.• Responsible for maintaining client accounts as well as recruiting and hiring Information Technology professionals.• Complete understanding of full life-cycle recruiting. -
Information Systems AdministratorUs Navy Aug 2003 - May 2007Cseds (Combat Systems Engineering Development Site)Network / Systems Administrator: • Systems administrator for classified and unclassified networks. • Worked seamlessly alongside Lockheed Martin IT system administrators to update, configure, and maintain NIPRNET and SIPRNET. • Lead worker replacing/updating over 50 outdated computer systems and re-mapping Active Directory. •Actively engaged trouble calls and tasks; quickly formulating solutions to maintain and upgrade the networks capabilities.• Worked to resolve hardware trouble shooting issues with desk top workstations, laptops, routers, and hubs. • Performed hardware installations of server racks, routers, and switches. Public Key Infrastructure- Local Registration Authority (PKI / LRA): • Successfully implemented Public Key Infrastructure Security program. • In charge of setting up and maintaining 64 end user accounts, wrote end-user and administrator technical documentation, all in accordance with Department of Defense (DOD) directives. • Was the main POC for all PKI security software issues. Primary Communications Engineer: • Conducted flawless communications and cryptographic support for Baseline missile testing, and F100 testing. • Expertise was critical in completing the following baseline missile tests successfully-TRACKEX, JAMEX, Link-4A, Link-16, Joint Tactical Information Data Systems (JTIDS/MIDS), Visual Satellite Audio Terminal (VSAT) exercises, C4ISR exercises. • Highly capable of operating any and all cryptographic communications equipment. • Was first to successfully operate PSC-5 D. • Perform regular maintenance on all electronic equipment. -
Primary Communications EngineerUs Navy Jun 2001 - Jul 2003Uss Ford (Ffg-54) Guided Missile Frigatehttps://en.wikipedia.org/wiki/USS_Ford_(FFG-54)Primary Communications Engineer:• In charge of all Microwave, HF, UHF, VHF, SATCOM, Voice and Data communications. • Team Lead of 6 communications technicians.• Planned and executed daily tasking in professional development, technical training, equipment maintenance, and all administrative requirements. Antenna Maintenance Engineer: • One of only two crew members responsible for maintaining all ship board antenna systems. • Performed critical maintenance on HF antenna system, while at sea during Operation Enduring Freedom, restoring ships HF capabilities after catastrophic damage. Created specs, and ordered custom parts to be manufactured to replicate functional mechanics of antenna mast mechanism. • Wrote all technical documentation of maintenance scheduling and technical procedures for equipment longevity. • Performed all antenna testing and electronic equipment testing / troubleshooting. Utilized Voltage Standing Wave Ratio(VSWR), Spectrum Analyzers, Voltmeter, Ohm-meter, Megger, Multi-meter, Oscilloscope, Signal / Frequency Generator, Cable Testers.▪ Team lead for removal, repair, and replacement of ships entire HF Fan Wire antenna system. • Maintained all antennas, transmitters, receivers, transceivers, couplers, multi-couplers, multiplexers, modems. • Soldering experience. -
Telecommunications Systems EngineerUs Navy Oct 1998 - May 2001Niscemi, Sicily / Nrtf/ Navcomtelstahttps://en.wikipedia.org/wiki/Naval_Radio_Transmitter_Facility_(NRTF)_Niscemi -
Petty OfficerUnited States Department Of Defense 1998 - 2007
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Douglas Ragland has skills like Telecommunications, Networking, Recruiting, Wireless, Technical Recruiting, Staff Augmentation, Information Technology, Troubleshooting, Management, Project Management, Contract Recruitment, Crm.
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Douglas Ragland
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