Indulgenz artisan ice creams and sorbets are distinctly luxurious, refreshingly smooth, and made with love in New Zealand. Our all-natural ice cream is made exclusively with premium organic cow milk containing only A2 protein from award-winning heritage farmers Jersey Girl Organics.Responsibilities:- Production management, inventory management, warehouse management, staff development, inwards goods, and dispatch. Accomplishments: - Improved the quality of the pasteurised product. - Re-designed the freezer layout, creating efficiency and improving product quality. - Built a diverse team to cover all roles. - Implemented storage processes to improve product dispatches and stock rotation.

Since 1999, BestMates Petfood Co Ltd, have been New Zealand’s premier manufacturers of pet treats and meals using only 100% natural New Zealand ingredients.Responsibilities: - Production planning, inventory management, warehouse management, purchasing, staff development, and recruitment.- Managing production requirements for local and export markets.Accomplishments: - Built a diverse team to mitigate risk and reduce high levels of absenteeism.- Lead role in the implementation of new inventory software.

Mitre 10 has been a part of New Zealand's home improvement culture since 1974. New Zealand owned and operated with stores across the country, Mitre 10 is a Kiwi success story. We are New Zealand's largest home improvement and garden retailer.Responsibilities: - Inspect and receipt all trade products into the store.- Input all timber and building products into the inventory system.- Price monitoring, system price updates, and instore price updates.- Follow up supplier delivery disrepencies and quality issues.- Work closely with the purchasing officer, customer account representatives, and dispatcher to track and advise order fulfilment.Accomplishments: - Investigated and proposed operating process for the new role.- Created a system for ensuring stock prices were visible and up to date.

BBC Technologies is the global leader in complete turnkey solutions for sorting, optimizing, and packing small fruit. We specialize in soft, delicate varieties in which our industry-leading technology preserves the natural characteristics of each piece of fruit. BBC Technologies designs, develops, manufactures and installs all of our own end-to-end turnkey lines, which include traceability and analytics software.- Responsibilities: - Hamilton based manufacturing, warehousing,, purchasing, and logistics.Accomplishments:- Set up and maintained manufacturing as an essential service through Covid-19 lockdowns.- Responsible for moving manufacturing to a new 3300 m2 factory.- Strategic planning to enable 50% growth in sales over 5 years.- Implemented production forecasts based on weighted average sales targets, mitigating against capacity and resource constraints.

Revolutionising the delivery of the curriculum through leading edge technologies, New Era empowers educational organisations to bring the digital education revolution to life. Responsibilities:- Business development, sales, project delivery, and service delivery of ICT solutions and business plans to schools in the whole of the Waikato region. Accomplishments: - Develop regional strategy to deliver national strategic plans- Service Delivery, Operational Management, Project Management.- Business development and regional expansion.- Financial accountability and cost management (P&L).- Negotiation of contracts, services, and solutions.- Customer and vendor relationships.- Recruitment, team development, and performance objectives.

Trusted Kiwi-owned logistics partner growing New Zealand. KiwiRail is the primary link for freight movements across New Zealand, with over ninety network-enabled sites, over 1,700 ICT users and 4,400 staff. Key activities across all my roles at KiwiRail was the development of people and processes over several ICT Service Delivery and Operational functions; enhancing efficiency, cost savings and service to a diverse range of business units within the group.• Developed ITIL-based Problem Management practices and processes to identify and define problems, reduce incidents and mitigate risk• Managed and led permanent staff during the challenging fast-pace of business transformation to an outsourced support solution• Integrated multiple roles and capabilities into a combined team as a result of several restructures, addressing single points of failure• Developed ITIL-based Problem Management practices and processes to identify and define problems, reduce incidents and mitigate risk• Managed and led permanent staff during the challenging fast-pace of business transformation to an outsourced support solution• Integrated multiple roles and capabilities into a combined team as a result of several restructures, addressing single points of failure• Developed and managed team functions for End User Services, Mobility, Procurement and Standard Operating Environment• Input and deliver to the strategic plan for ICT Service Delivery• Developed and maintained relationships with ICT departments, key business stakeholders and external vendors & suppliers• Demolished the ‘false perceptions’ of the team within the business unit• Implemented Asset and Stock Management practices

This role provided leadership in day to day operations, to manage and prioritise the team’s workload and project requirements while ensuring compliance with operational policies and procedures. The role is responsible for fostering a close working relationship with the other departments within ICT, engaging and managing relationships with key stakeholders within the various business units within the KiwiRail group. An important component of this role was in the understanding, capturing and reporting of the businesses infrastructure requirements.The role is jointly responsible for all changes, maintenance and process improvements within Service Delivery, it is responsible for the day to day management and support activities, including monitoring and reporting to Service Level Agreements and the delivery of ICT solutions to the KiwiRail group. • Created Incident and Crisis management practices• Crisis management of a 24/7 operation that relied on technology to meet demands of national rail services• Key Stakeholder and Vendor relationship management• Management and leadership of permanent and contract Solutions Architects and Technical Engineers on daily operations and projects• Planning and implementation of infrastructure upgrades and projects• Input and deliver to the strategic plan for ICT Service Delivery• Developed and maintained relationships with ICT departments, key business stakeholders and external vendors & suppliers

One of New Zealand's leading commercial and technology-focused law firms with a list of high-profile clients and a strong track record on some of New Zealand's biggest deals. Simpson Grierson has offices in Auckland, Wellington & Christchurch.• Manage and lead the IT Service Desk (Auckland & Wellington offices)• Investigate and implement new technologies and applications• Support and Administration of a mixed multi-server environment• Setup and support of ISDN based video conferencing • Monitoring network events and system resources• Administration of data storage and backups• Setup and administered email and web security solutions• SQL database management for Patents software• Support and escalations from IT Service Desk• Software and hardware installations, OS upgrades and rollouts• First and second level support of network, PC's and peripherals• User and group account administration• Support of Microsoft applications, third party and in-house software