Matthew Dragon Email & Phone Number

Achieving continuous success in the age of technology and competitive market requires an analytical and results-driven professional to deliver strategic support and continuous operations improvement. As experienced IT technician and upcoming Technical Solutions Professional, I understand the advantages of utilizing new technologies and methodologies to champion best practices and drive continuous improvement. I am well-versed in dealing with technical problems across all hardware, software, network, wireless, machines, and different types of equipment malfunction. Currently pursuing a fresh career opportunity, I am excited to bring my comprehensive experience and expertise to contribute to the growth and success of the support team. Also, I leverage my competencies in the fields of industrial, mechanical, and engineering technologies to take pride in:• Executing IT support protocols, troubleshooting procedures, installation, and network security configuration.• Establishing exemplary work ethic and a high potential to excel in carrying out multiple projects with keenattention to detail and outstanding customer service that deliver high-quality product services.• Exhibiting resourcefulness and creativity in solving business and IT problems by providing and developingcutting-edge IT solutions to adapt to various technological and business adversitiesFurthermore, I emphasize professionalism, thorough, reliable analysis, flexibility, and adherence to quality standards inall levels of technical support and project implementation. My strong analytical and time management skills areaccustomed to thriving in fast-paced working environments, cultivating consistent resource availability through hands-ontechnical issues resolution, and application of progressive technical and mechanical principles.