Dragos Bacanu Email & Phone Number

Bucharest, Romania

Bucuresti

• Oversee and coordinate the information security services for a range of customers from SecureWorks portfolio; • Collaborate with stakeholders and teams across the organization to help deliver information security services; • Ensuring compliance with any applicable standard and regulatory requirements when delivering information security services; • Perform client account management (communications, site visits, meetings, Monthly and Quarterly Governance); • Coordinate cross-function program teams in security remediation planning and execute the security programs by defining and tracking tasks, schedules, resources and dependencies; • Participate with the customers in the strategic design process to translate security and business requirements into processes and procedures, evaluating new/emerging security products and technologies and making recommendations to customer leadership in regards to the security posture impact on the organization; • Manage and drive remediation efforts related to information security, based on incidents, penetration tests, vulnerability scans, internal/external audits and Critical Practice assessments; • Ensure that all Operational Guides, Workflows, Run-books are kept up to date by the operational teams; • Create, review and monitor service management reports to ensure that Service Level Agreements and Key Performance Indicators are being met and successful supplied; • Cultivate trusted partner relationships with account and customer, keeping consistent and open dialogue to uncover issues, challenges and risks; • Provide guidance for customer's information security strategy, through company's services/portfolio alignment.

Bucharest, Romania

• Responsible for overseeing the delivery middleware, infrastructure, monitoring and SOC 1.5 support services, deployment and patching management and antivirus management services; • Work with geographically spread teams, with the aim of improving our processes and achieving the highest possible customer satisfaction; • Act as single-point-of-contact for all client concerns; • Coordinate various teams in order to get a full resolution for any incidents, problems, changes or customer requests (Infrastructure, Network, Operations, Backup, Monitoring) • Work on complex problems where analysis of situations requires in-depth evaluation of factors; • Execute and comply with the Transition Procedure for a new account; • Get familiar and understand the Client's business. Understand at a detailed level, the account's Document Of Understanding; • Agree and establish the communication plan with the customer and the support team; • Execute and comply with the several procedures as Change Management, Outage Management, etc; • Create and track RCA if requested by the customer; • Create and update RACI matrix; • Ensure that all Technical Control Books and Project Control Book are up to date.

Bucharest, Romania

System administrator for a worldwide organization that hosts over 10000 servers• WebSphere MQ and IBM Integration Bus SME• Middleware support: IBM WebSphere Application Server ND, IBM WebSphere Liberty, IBM DB2, IBM WebSphere MQ, IBM Integration Bus, IBM HTTP Server, Apache Tomcat, IBM Security Directory Server, IBM Tivoli Directory Server, IIS, IBM Mobile First Platform, IBM Worklight, IBM WebSphere Portal, SQL Server.• Manage OS: AIX, Linux(RedHat, CentOS, zLinux), Windows Server;• Virtualization: VMware Administration, IBM Power Systems, KVM; Cloud – SoftLayer, Bluemix• Provide technical advice on access control, security models, disaster recovery, business continuity.• Perform major release upgrades or migrations for OS and Middleware• Making sure that systems are compliant with security standards(OS patching, OS hardening)• Using IBM specific tools in order to perform health-checks, vulnerability scanning, port scanning(Nessus Scanner)• Installing and managing LDAP - Tivoli Directory Server/Security Directory Server ; using Tivoli Directory Integrator(used for IBM Cloud Orchestrator integration with LDAP).• Working with various involved teams including: engagement, security, development, rational, cloud, infrastructure, delivery management and client team in order to resolve open problems and address potential vulnerabilities.

Bucharest, Romania

• Administering Windows Server(Windows Server 2003, 2008)• Administrate the IT system of Fresenius Group (21 entities – 37 location sites, over 450 posts) communications equipment, LAN, WAN, Software applications, workstations, servers;• Configure and administrate the network infrastructure and equipment;• Configure and administrate control system of network access (firewall, intrusion detection, content inspection, secured remote access);• Configure and administrate the applications servers, based on Microsoft Windows ;• Administrate the internal applications used by the company’s departments;• Monitor and ensure the functionality of network • Infrastructure on optimal parameters;• Monitor the connection between distributed centers and the headquarter (vpn, mpls);• Configure and monitor control access on site locations• Install and configure workstations and servers (XP, win 7, 2003 server, 2008 server, virtual machine);• Administrate the mail server (Mdaemon) and configure email clients (MS Outlook, Lotus);• Administrate Active Directory and Domain Policy Management Server;• Ensure the integrity and the continuity of informatics systems functions and IT infrastructures by maintaining a back-up and disaster recovery policy;• Create and implement procedures in order to set various IT processes;• Back-up for the IT Department Coordinator during all his office absences.