Manages the contractual relationship with SP (Service Provider), or other strategic partners.Monitors, analyzes and reports the operations performed by partners, including contractors, producers, internal Orange entities.Proposes and implements processes in order to make operations more efficient, to increase the quality of the network, respectively the experience of Orange customers, to make costs more efficient.• Participates in the preparation and updating of contracts by analyzing volumes and statistical data;• Manages the contracts ensuring that the partners deliver according to the requirements;• Defines and updates operational processes, KPI (Key Performance Indicators), PI (Performance Indicators), SLA (Service Level Agreement) and OLA (Operational Level Agreement) in relations with partners, contractors or producers, taking into account the requirements of all technical teams; • Moves to the field to inspect/check the activity of partners in order to evaluate the performance/propose improvement actions.• Monitors the processes associated with the contract / project, including Change Management, Incident Management, Problem Management, Preventive Maintenance, Site Access• Holds meetings with partners, contractors, producers in order to evaluate the activity / performance and to ensure that Orange's objectives / interests are achieved within the allocated budget;• Drafts or corrects the meeting minutes and follows the implementation of the action points;• Provide support in defining technical specifications for new projects/contracts (including network upgrade);• Interacts with the operational teams requesting the allocation of resources for the implementation of the contract / project;• Interacts with the Legal, Purchasing, HR teams or other experts in the field of interest to ensure that the legal provisions / ethical principles are respected;• Issue purchase orders (services or equipment) according to business needs.

- Closing the contracts (RFQ) negotiations with selected FTTH Network Build and Maintenance and Customers Installation sub-contractors (B2C&B2B - responsibility matrix, processes, KPIs).- Closing the FTTH passive equipment sourcing (RFQ), with selected Vendors- Develop engineering rules for fixed optical passive network design and deployment- Set-up and monitor deployment projects aiming to extend the coverage of Fixed Access Network- Defines design, dimensionning and constructive rules to be apllied in passive Fixed Access Network Deployment- Define technical requirements for passive components to be used in Fixed Access Network- Define the requirements for development of tools required to automise the deployment process- Plan network development in terms of coverage based on business requirements, perform technico-economical studies together with Financial to certify the techno-economical viability of the projects- Launch deployment projects, manage design activity directly and/or in relation with Sub-contractors- Assure over-all management of deployment projects internally and in relation with sub-contractors, including monitoring, reporting and quality loops implementation\- Define ‘Network Maintenance’and ‘B2C&B2B Customer Operations’ process (flow / deliverables / IT tools requirements)- Definition of systems development requirements / processes change to allow launch of SME products on B2B network- Implementation of XGS_PON (10 Gbps) for Corporate - CPEs, process, IT systems- Quality loop in service delivery - identification of root causes, managing remedials implementation

-Managed and supervised the services for a large area, more than +125,000 customers.-Supervised all field technical teams (network development, customers installation and network maintenance), being in charge of 40 people, assuring a permanent plan for network maintenance.-Coordinate team tasks to generate efficient work frame and fast reactions for crises situations. -Tested new technical equipment and provided tech recommendations for purchasing or not-Monitoring internal regulations and work procedures in order to assure a safe environment for all team members.-New mapping (design) and network reconfiguration for special or atypical situation. -Created accurate maps and permanent updates to reflect real network status from the field.-The process of sourcing materials and tools to ensure fluency and works to achieve it;-Technical analyses and constant reporting with focus on process upgrades to assure best optimizations regarding department activity (department parameters_KPIs & SLAs, procedures, relationship with other departments, staff needed);-Developed and implemented specific internal procedures and policies to assure efficient informational flux within the team.-Planned trainings for health and safety (SSM and SU); also periodically managed these trainings

-High experience in management of complex projects with focus on delivering company business objectives. Good anticipations and fast reaction to solve issues which appeared along the process. -Successfully managed and coordinated a field team, more then 40 people in order to implement different types of networks which lead to infrastructure development and expansion.-Designed and implemented different types of network ( GPON, FTTP, HFC and EOC) both in Bucharest and in the country, as part of national strategy for infrastructure expansion(working with subcontractors, coordinating more than 200 people).-Strong experience in fault management, performance management, configuration management.-On the Netcity project, i was in charge migration aerial RCS&RDS network to underground infrastructure(separately with a dedicated team of 50 people).-Designed and development of a general service manual for CaTV, Internet and Fixed-Voice, specific for RCS&RDS network, for field teams in order to assure a better understanding and implementation of technical equipments and rules(network replication inside a lab for technician testing).-Following a well thought plan, good communication, a clear tasks assigned for each team member, led to the successful implementation of projects and a smooth running of the maintenance activity.

-Technical Coordinator of field team being in charge of 20 people, assuring a permanent plan for network maintenance.-Designed and development of a general service manual for CaTV, Internet and Phone, specific RCS-RDS network, for field teams in order to assure a better understanding and implementation of technical equipments-Coordinated the team and implemented a medium term plan in order to recover the old RF network.-Installation of new clients in the network-Also, I've managed and kept under strict control, decreasing the number of subscribers bad payers.