-Conducted different projects with the central operations teams, constantly communicated with the field applications engineers and the hardware & development team. -Collaborated with both operations team and the local authorities, I have attended to city council meetings and public events with the local police.-Assisted operations launch in different cities: driven interviews and trainings and warehouse setup (safety equipments, tools, layout/floor marking) and expansion. -Implemented protocols following the Standard Operating Procedures given by the central operations team;-Warehouse managing over two cities: supervising a team of mechanics, overseeing and managing the spare parts inventory;-Provided valuable informations to the direct manager and HQ team, whenever the situation implied it;-Worked to ensure that the employees are aware of their role importance and their input is valuable for the organization, so there is always a team-oriented environment.

-Used the 'can-do' attitude and the analytical way of thinking, to solve different kind of problems (unforseen most of the cases).-Grown the business up to 100+ employees.-Monitored the weekly activity and income of the riders reports, using my Microsoft Office knowledge and skills.-Constantly communicated feedbacks to improve the workflow and the performance of the local fleet-Provided logistic (fastest/shortest routes) and application support for couriers;-Planned and managed the working schedules of the employees, to increase productivity.

-Doing everything it takes (taking financial or administrative responsibilities) to maintain the growth of the company.-Optimised the operational efficiency of the fleet, by offering full support.-Supervised daily activity of the Riders-Adjusted the efficiency to improve the performance of the fleet.-Training activities

-Managed a team of 140+ employees;-Solved emergencies and unforeseen situations;-Coordinated training activities, team-buildings.-Provided equipment, phone and e-mail support for couriers

-Supervising the BOSCH EPS 708 testbench during tests.-Adjusting and calibrating repaired injectors/high pressure fuel pumps.