Dragos Alexandru Burciu Email & Phone Number

Argeș County, Romania

Arges County, Romania

Arges County, Romania

Coordination of System Integration Teams in Romania, Mexico and ChinaAnalyze and monitor team performances with Agile tools. (Daily scrum, KanbanBoards, Pareto analysis charts, etc)Development of Dashboards to monitor and drive team performance.People management and recruitment.Task/Project assignment, monitoring and reporting.Budgeting.Escalation and Business Relationship management with internal clients.Global capacity planning for System integration.Strategic steering and initiativesProcess analysis and improvementsSupporting rollouts within the shopfloor environment.Supporting new IT shopfloor product initialtives:- Discuss use cases and prequalification- Define default configuration and create install images- Define connectivity configuration standards- Test- Handover to service- ServiceGeneral ITIL processes within System integration:- Incident management- Problem management- Change management- Knowledge management

Arges County, Romania

Coordination of System Integration Team within the IT Center PitestiAnalyze and monitor team performance with Agile tools.Development of Dashboards to monitor and drive team performance.Daily scrum.People management and recruitment.Technical solution analysis for carline system integration projects with teammembers.Capacity planning.Task/Project assignment and monitoring.Budgeting.

Bucharest, Romania

Coordinate software development teams - internal and externalBusiness and System Analysis - coordinate and support teamsCoordinate Support team - KPIs Manage infrastructure operations and support team - Risk analysis, Risk transfer and mitigation, service mangemant, sla management, etcProject management - various software development and hardware implementationReportingBudgetingImplement regulator norms (process oriented management) into the company, documenting procedures and policies, etc.Constantly analyze and improve overall systems security (software and otherwise)

Bucharest, Romania

Analysis and coordination of developments to the Claims Management System.Testing and solving issues with CMS and records imported into Core Insurance System. Claim file correction process analysis and optimisation.Etc.

Buc

Managing the IT department, as well as supervise underwring and claims processesBusiness analysis in order to develop all software modules required for dailyoperations.Hardware requirements analysis and aquisition recomandation.Design and overwatch of development of the online disaster insurance system.Server management. Backup management and operations. Disaster RecoveryPlanning.Business Continuity Planning for PAIDOversigt of all IT supplyers and consultants (service management, sla mangement, etc)

Bucharest, Romania

Managing the IT department;Department budgeting;IT acquisitions in the company;Designing and developing the company's IT infrastructure in collaboration with theHungarian HQ Office;Implementing a management system for the insurance policies;VoIP implementation with CISCO equipment;Implementing and maintaining the VPN connections with the company's countybranch;Development of SharePoint projects for the easier management of documents;Creating companies IT procedures and policies;Updating the IT security policies according to Romanian Branches requirements, incollaboration with the CIG Central European Insurance HQ's IT Manager, inBudapest.

Business Continuity Planning

Licentiate Degree, Business, Management, Marketing, And Related Support Services

Microsoft Certified System Engineer, Microsoft Certified System Engineer

Activities and Societies: http://www.microsoft.com/learning/mcp/transcripts Transcript ID 736027 ; Access Code dragos123burciu

Mathematics