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Dragoș Tulbure is listed as Knowledge Manager at Atera at Atera, a company with 83 employees, based in Iaşi, Romania, Romania. AeroLeads shows a matched LinkedIn profile for Dragoș Tulbure.
Dragoș Tulbure previously worked as Knowledge Manager at Atera and Application Support Specialist at Atera. Dragoș Tulbure holds Bachelor'S Degree, Graphic Design from Universitatea De Arte „George Enescu” Din Iași.
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Knowledge Manager with over 3 years of experience managing and optimizing internal and customer-facing knowledge bases for a global software company. Proven track record in content management, technical documentation, and localization, driving improvements in user experience and customer support. Adept at leading cross-functional teams, streamlining support processes, and training employees. Strong background in technical support and customer service, with a focus on operational efficiency and customer satisfaction.
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Iaşi, Romania
- Managed and updated a repository of over 800 internal and customer-facing articles, ensuring content accuracy and quality.- Developed and maintained more than 250 internal knowledge base articles to support operational processes.- Led onboarding and training sessions for over 50 new employees, including 20+ support team members.- Spearheaded localization.
Iaşi, Romania
- Provided exceptional technical support to clients via email and live chat, effectively diagnosing and troubleshooting software-related problems.- Assisted clients in configuring software settings and customizing features to align with their unique business needs.- Executed remote troubleshooting sessions to diagnose issues, remotely accessing clients'.
Iaşi, Romania
- Assisted customers via phone, email, and chat in a timely and professional manner.- Resolved customer inquiries, concerns, and complaints regarding products and services.- Provided technical support for software and hardware-related issues, guiding customers through troubleshooting steps.- Documented and tracked customer interactions and reported.
Iasi County, Romania
Other employees you can reach at atera.com. View company contacts for 83 employees →
Lilach Herbst
Colleague at Atera
Israel, Israel
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Rachel Ashur
Colleague at Atera
Tel Aviv-Yafo, Tel Aviv District, Israel, Israel
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AL
Amy Leifer
Colleague at Atera
Tel Aviv District, Israel, Israel
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Sarit Ben Dayan
Colleague at Atera
Tel Aviv District, Israel, Israel
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Moshe Chidersky
Colleague at Atera
Israel, Israel
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Sheina Myers
Colleague at Atera
Haifa District, Israel, Israel
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Gal Yogev
Colleague at Atera
Israel, Israel
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NP
Nelya Peshin
Colleague at Atera
Israel, Israel
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AD
Anat Dagan
Colleague at Atera
Kochav Yair, Center District, Israel, Israel
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FA
Faa As
Colleague at Atera
Montevideo, Montevideo, Uruguay, Uruguay
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Quick answers generated from the profile data available on this page.
Dragoș Tulbure works for Atera.
Dragoș Tulbure is listed as Knowledge Manager at Atera at Atera.
Dragoș Tulbure is based in Iaşi, Romania, Romania while working with Atera.
Dragoș Tulbure has worked for Atera, Capgemini, and Self-Employed.
Dragoș Tulbure's colleagues at Atera include Lilach Herbst, Rachel Ashur, Amy Leifer, Sarit Ben Dayan, and Moshe Chidersky.
You can use AeroLeads to view verified contact signals for Dragoș Tulbure at Atera, including work email, phone, and LinkedIn data when available.
Dragoș Tulbure holds Bachelor'S Degree, Graphic Design from Universitatea De Arte „George Enescu” Din Iași.
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