Dragoș Bălăucă Email & Phone Number

Bucharest, Romania

Bucharest, Romania

Bucharest, Romania

Bucharest, Romania

• Create, launch, manage and lead internal and partner programs in order to increase cloud consumption and services adoption for ORACLE Cloud customers• Define and manage KPIs, objectives, strategies, roles and responsibilities. • Facilitate functional relationships and communication cross-departments. Work to understand internal and partner business needs. Share best practices, offer indirect support at operational level and promote the programs in different media channels.• Design, coordinate and deliver workshops and trainings for employees and partners. Define technical competencies and skills required across all sales and adoption cycles. • Revenue management and forecasting

Bucharest, Romania

• Implementing business plans, procedures, and best practices while accountable for a successful adoption cycle. Building the business around contract renewal opportunities in partnership with finance, legal, marketing, project management, and other teams while prioritizing according to the company strategy• In close collaboration with the regions, identifying and assessing opportunities to develop the business, supervising SR escalations, on-boarding assistance and planning, use case identification, business case reviewing, identifying and delivering proof of concepts and planning and assuring expansion of services• Coordinating implementation teams participation while working with key stakeholders to determine customer needs and assist in troubleshooting issues that arise during the process• Facilitate cross-functional relationships and communication with technical support teams, implementation partners, sales department, knowledge management and presales teams• Partner with cross-departmental teams to monitor and identify adoption, utilization trends and data quality while consolidating and reporting data pipelines used for monthly business forecasts• Weekly forecasting activities for Go-Live projects and Repeat Business

Bucharest, Romania

• Leading the Onboarding Quality Team which supervise the quality of EMEA Cloud Adoption Team processes and procedures. Developing new procedures and unified processes.• Work with Small, Medium and Enterprise Customers, Partners, Support Teams to deliver fast and efficient onboarding to Microsoft cloud services (Office 365), by coordinating assessment, remediation, enablement and migration activities.• Building and maintaining a strong working relationship with IT teams and specialists in order for them to be able to obtain the desired business results.• Working with EMEA technical IT experts in order to drive performance improvements, technical knowledge, environment optimization, ensuring customer and partner satisfaction while reducing the time and costs of implementation.• Lead deployment projects and provide clear and consistent guidance for each customer on the appropriate onboarding strategy, tasks and milestones• Contribute to adoption and active use of cloud services by demonstrating how cloud services will improve customer's experience, performance and efficiency. More than 39000 new SMB customers onboarded so far in FY17• Processes and procedures creation/improvement.• Leading and coordinating environment deployment, enablement and optimization

București, România

- Monitoring 24/7 the 2G, 3G and 4G Networks, using fault management systems and specific tools and performing initial analysis to identify the issues;- Investigating alarms on different equipment and technologies related to Radio Access and to transport Networks;- Investigating internal Access Transmission and terrestrial 3rd Party Transmission faults including progressing faults with link providers- Corrective maintenance on the network by running periodical scripts, needed for the preventive and repairing activities - Handling and escalating technical problems to Back Office / 3rd Party/ Supplier in order to solve the issues;- Act as Technical Point of Contact for Back Office/ Optimization/ Incident Management/ Field Engineers - Using dedicated Trouble Ticketing and Work Order applications for alarms handling and field personnel dispatching;- Performing phone interactions with local service providers regarding Radio network infrastructure (Field Service, Transmission Department);- Participating at training sessions;- Periodically performing telecom reports in order to reach the agreed KPI’sTools used for investigation: Remedy, Cramer, FNDT, OSS Explorer (Ericsson 2G&3G), Netviewer (MW Nokia Siemens), COMM, M2000 (Huawei 3G & 4G), U2000, ECMD (Ericsson 2G), ONEICA, EPIC, MDM, RCGSM (Nokia-Siemens 2G), NetAct (Nokia-Siemens 3G)

București, România

Main activities and responsibilities: • Selling HP products: printers, consumables, laptops, peripherals etc.• Keeping accountancy evidence of sold products • Periodically stock checking• Reporting depleted stocks in order to get new ones• Advising clients in order to obtain the most suitable product for their needs• Participating to different event, demonstrations and meetings in order to promote and test the latest HP productsResults: • Printers and consumables - semestrial sales worth over 7770 EUR• Laptops and peripherals sales worth over 21500 EUR • Sales totaling over 400 units sold

Master Of Business Administration (Mba)

Bachelor Of Science (Bs), Electronics, Telecommunications And It

Major: CTI (Computers & IT)

Bachelor'S Degree