Dragos Matei personal email
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With extensive experience in customer operations, I bring expertise in contract administration, sales support, customer service, customer master data management, pricing, collections, and SAP developments, including risk and credit management. My role as a Digital Product Specialist for EMEA has further enriched my skill set, involving hands-on management of Salesforce and DocuSign, along with leading various digital projects. This comprehensive background enables me to understand and contribute to the bigger picture of the business.I possess strong digital skills, adept at translating real-life requirements into system logic. Highly creative, adaptable, and a quick learner, I am resilient and approach challenges with a natural sense of humor and cleverness. Committed to personal and professional growth, I am willing to invest time and resources to continuously improve and excel.
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Digital Product Lead EuropeCastrolBucharest, Romania
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Emea Digital Product SpecialistCastrol Jul 2021 - PresentBucharest, RomaniaEMEA CRM Lead (Sales Cloud, Service Cloud, Marketing Cloud, Customer Onboarding, integrations)EMEA Docusign Contract Lifecycle Management Digital Initiative LeadExecuting product strategies to drive growth and profitability in the EMEA regionCollaborating with cross-functional teams to develop and launch new digital products and features that meet the needs of customers in the EMEA region. This includes defining product requirements, creating product roadmaps, and managing the product development lifecycle.
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Balkans Senior Contract AdvisorCastrol Oct 2015 - Jul 2021Bucharest, RomaniaLeading the Contract Management cross functional workgroup as member of Castrol EuropeExtended Leadership Team ﴾top 100 leaders within the business﴿ managing to deliver results in ashort term ﴾Industrial contract template, Docusign etc﴿Implemented and administered new commercial and investment contracts at Balkans level ﴾over 10markets covered﴿ with continuous tracking and monitoring of contract performance and complianceCalculating and invoicing rebates in Balkans ﴾over 10 mln EUR issued invoices in 2019﴿Supporting various high impact digital projects ﴾web portal, CRM ﴾Siebel﴿, SAP functions, LiveCustomer Feedback, EDI, Opentext, Dacia and Renault project implementation﴿Ensured full support in activity transfer to GBS and transition support for Customer Service, CreditControl, Performance, Pricing, Trade Loan
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Contract AdministratorCastrol May 2012 - Sep 2015Bucharest, RomaniaEnsured commercial and investment contracts administration, continuous tracking and monitoring of contract performance and complianceImplemented very good risk management resulting in 0 write‐offs managed through excellent pre-investment assessment ﴾corporate credit and risk analysis, credit limit proposal, payment modalitiesand terms, fraud prevention activities﴿Created and maintained an electronic contract and guarantees databaseInitiated legal actions, leading to a collection of over 300k EUR over the years
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Senior Credit ControllerMacromex Apr 2011 - Apr 2012Bucharest, RomaniaMonitored a portfolio of over 10.000 active clients, providing credit and risk analysis, credit limitproposal and approval, payment modalities and termsCoordinated the credit controllers’ team ﴾5FTE﴿ -
Credit Analysis OfficerRomstal Leasing Ifn Sa Member Of Kbc Group Aug 2009 - Apr 2011Bucharest, RomaniaEnsured Fraud prevention activities and prepared credit proposal in English based on interpretationof financial situations, not on a scoring modelInvolved in procedures and tools developmentDesignated person for all internal and external communication
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Sales RepresentativeGls Sep 2008 - Aug 2009Increase of sales and profitability on Muntenia RegionPortfolio managementReports and prognosis -
Junior Collection ReprEos Ksi Romania Mar 2008 - Sep 2008Collection activitiesPayment promises follow upReports
Dragos Matei Skills
Dragos Matei Education Details
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Management And Public Administration Faculty -
Ion Luca Caragiale Ploiesti College
Frequently Asked Questions about Dragos Matei
What company does Dragos Matei work for?
Dragos Matei works for Castrol
What is Dragos Matei's role at the current company?
Dragos Matei's current role is Digital Product Lead Europe.
What is Dragos Matei's email address?
Dragos Matei's email address is md****@****ail.com
What schools did Dragos Matei attend?
Dragos Matei attended Academia De Studii Economice Din București, Ion Luca Caragiale Ploiesti College.
What are some of Dragos Matei's interests?
Dragos Matei has interest in Cooking, Communication (Media Relations), Financial News, Advertising, Movies.
What skills is Dragos Matei known for?
Dragos Matei has skills like Analysis, Financial Analysis, Management, Credit, Negotiation, Banking, Financial Risk, Teamwork, Credit Analysis, Team Management, Finance, Business Analysis.
Who are Dragos Matei's colleagues?
Dragos Matei's colleagues are Faramarz Sh, So-Prabhu Shriagal, Vijay Tawde, Ankit Saxena, Matthew Oreo, Paolo Giordano, Harish Sharma.
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Dragos Matei
Bucharest Metropolitan Area -
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