Associate Program Manager - Managed Services
CurrentI’m the main contact for a key set of major insurance carrier clients, offering end-to-end support—everything from process improvements, to developing and building custom workflows, as well as handling daily operations. I’m known for creating processes and establishing automations that save time, increase operational efficiency, and cut down on admin work. I also work closely with internal teams, sharing insights and best practices to keep clients efficient and compliant while helping them make the most of the platform, as well as providing peer-to-peer guidance when needed.