Drake Melson is an enthusiastic, high-energy people person with over a decade of experience in andragogy, workforce development, teaching, training, program design, content creation, relationship development, technology integration and implementation, and partnership management. His natural ability to connect with others, and his passion for life, are essential elements of his success.Some of his notable professional achievements over the last decade include:• Drake managed and maintained relationships with learning software companies, and led efforts to incorporate new and emerging technologies into Adult Education programs across thirteen counties; he transitioned an agency's focus to a blended learning approach, and trained team of over 100 faculty and support staff to combine technology, online resources, and in-person instruction to create learner-centered programming.• Drake partnered cross-functionally with an SVP along with leaders in Sales, Marketing, and Customer Support teams to design and develop a custom coaching model for leaders grounded in data analysis, SBI feedback, and SMART goals that targeted improving employee performance and fostering a culture of continuous growth and development.• Drake designed and developed comprehensive, competency-based eLearnings and facilitated instructor-led trainings for students, faculty, and staff that equipped them with the necessary skills to utilize learning management systems, online communication tools, and cloud-computing applications. • Drake developed and launched a community-based volunteer program; he recruited, trained, and retained Adult Education tutors. Leveraging the power of social media, he raised awareness and increased engagement from the community, positively impacting the lives of adult learners in need of support; doubled the number of tutors in the program.• Drake transitioned an agency's programming from fully in-person to fully virtual during the COVID-19 pandemic. He ensured that educational services continued uninterrupted, providing vital support to hundreds of learners throughout a global crisis.
Listed skills include Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, and 16 others.