Allan Chapman Email & Phone Number

London, England, United Kingdom

Consulting on IT Governance and Technology Strategic Direction.

London, England, United Kingdom

76 employees• Governance and operational responsibility for the entire technology stack of a multi-billion investment adviser with global reach. Working in London, Singapore and Hong Kong regulated markets.• Responsibility for £4m IT budget, driving cost optimisation while ensuring effective allocation of resources. First year annual recurring savings of £260,000. • Spearheaded the development of the company's technology strategy, aligning IT initiatives with business goals and objectives such as ‘work from anywhere’ and improved cyber stance.• Digital transformation lead, leveraging emerging technologies to enhance operational efficiency, UX, and competitive advantage.• Design and oversight of all IT service delivery. Ensuring optimal performance, reliability, and scalability. Service availability improvement from 96% to 99.99%.• Implemented robust cybersecurity measures: threat detection, cyber incident response protocols and training, to safeguard critical assets and protect against cyber threats.• Vendor relationship management, contract negotiations, SLAs, KPIs, MI reporting and cost control.• Collaborated with executive leadership, IT as an enabler. Define and execute strategic initiatives, providing technology insights and recommendations.• Nurtured a high-performing IT team at all levels, fostering a culture of continuous improvement and innovation.• Delivered the ISO27001:2022, SOC1 (SSAE 16) compliance programmes, ISMS implementation and overall responsibility for the group cyber programme, including annual pen testing.• Transition to encrypted Microsoft Azure tenant, monitoring of appropriate controls, switch to InTune MDM and MFA across the estate.• Relocation of London office and two datacentre relocations. Established Hong Kong office and redesigned Singapore office.• Quarterly presentations to the Alta Board, IT Audit Committee and chair of groupwide IT Committee.• Evaluation of and reporting on 3rd party supplier risk.

London, United Kingdom

~175 employees• Cloud migration to Office 365 and Azure based Reporting as a Service.• £5m cost saving programme delivered through IaaS outsourcing over 5 years.• Oracle UCM (Fusion) rationalisation and migration with £500k annual cost reduction.• IT service and client/user experience improvements• Introduction of monitoring systems, KPIs and SLAs.• IT knowledgebase (SKMS), mentoring and IT restructuring.• Adoption of improved project tracking tools and processes.• Virtualisation and cloud projects.• Significant business transformation achievements:• Bloomberg AIM and PORT implementation for improved order management.• AIM and TPA integration project and outsourcing of entire middle office.• Ground-breaking, bespoke, client focussed quarterly reporting initiative.• Cyber security benchmarked to ISO27001:2013.• GDPR implementation technical lead.• Service availability improvement from 95% to 99.999%.

City Of London

Baseline the existing service provision through a review and executive engagement process. Assessment of process maturity (CMM & ISO 15504). Suggest and agree a best practice framework to deliver change via a phased approach.Review of governance process (not limited to financial governance). Service performance analysis and formalisation of CMDB, CMS, SKMS and portfolio.

City Of London

Design and project management of a state-of-the-art trading floor for 24 trading intensive positions. Required close interaction with contractors and internal IT staff. Extensive preparation and planning to address key issues such as cooling, power resilience, network port integrity and even noise suppresion.An internal wiki was created and deployed to house the documentation. Many decisions were made with a 5 year lifetime view. A new website was released to coincide with the office relocation.The project was a great success.

London

~150 employees• Global operational efficiency improvements including strategic review and restructure of IT tools, services, IT facilities and resourcing, introduction of automated middle office matching and settlement solutions and novel low-latency monitoring techniques.• Architect of global high frequency and low-latency trading environment.• CTO as a service function for interdealer brokers and clients.• Turret system replacement programme delivery (UK and Europe).• Improved service availability from 98% to 99.999% globally.• Global MPLS migration project to save £1m over 5 years.• Integration of Kyte Broking/Clearing with GFI Group.• Datacentre build, office relocations, establishing start-up trading environments.• Oversaw the implementation of enterprise-wide cybersecurity measures, conducting risk assessments and implementing mitigation strategies.• Vendor relationship management, contract negotiations, monitoring SLAs.• Provided strategic guidance to senior leadership on emerging technologies and their potential impact on the organization.• MI reports to executive committee.• Integration of Kyte Group with GFI.

Title change to reflect global nature of the role. Having established a significant presence in Paris as well as opening a Sydney office, the term "group" seemed a more appropriate reflection of the responsibilities and requirements of the role.

Modernisation of the Kyte infrastructure in order to meet the rigorous demands of high speed, low latency futures trading. Restructuring the IT department, implementation of monitoring, component management, change management, problem/event management, KPI identification and others.Development of a strong and highly focused, cross-discipline team has resulted in increased productivity, greater client satisfaction and increased market share despite a downturn in the sector generally. As a team we have developed strong client and partner relationships based on trust and an open approach to IT service delivery.

Management of the UNIX, VMS, storage, market data and exchange connectivity teams for eSpeed. Project tracking methodology was introduced to all three teams and the success led to general roll out of the solution across all London departments and then into the US.Responsibility and management of all UNIX, market data, SAN storage and exchange connectivity and legacy VMS based trading host clusters. Infrastructure design, financial planning (ITFM), purchasing and project management with a focus on resilience and security (ITSM).Creation and enforcement of global infrastructure standards, controls, procedures and working practices including implementation of single tier fault tolerant cross site backup solution. Design and creation of split site data facility allowing BCP over dark fibre links and SAN replication.

Managing a seven strong team of UNIX system administrators. In addition to the technical role I became part of the business decision making teams and was required to liaise with a number of departmental heads in order to bring projects to fruition.* Technical management for eSpeed proprietary application serving primarily UST and EGB markets to 120 London based, 53 other European and 23 Asian financial institutions. Management, support and capacity and contingency planning for GLOSS, supporting 110 users and a throughput of 240,000 transactions per day.* Responsibility for production stability, accessibility, monitoring, documentation and training with particular attention to availability, sign off and auditing, ITIL style methodology.* Man-management; recruitment, motivation, appraisals, bonuses, supervision, leadership, shift management and rotations, holiday and TOIL tracking approval and management.* Technical leadership, cost analysis and service delivery responsibilities. Automation of many administration functions for process consistency.* Development liaison, interfacing between development and production support teams

Following my introduction to eSpeed I was encouraged to assume responsibility for the highest profile systems in the organization. Heavily involved with the recovery of the firm following 9-11.* Maintenance of and upgrades to SWIFT secure financial messaging and GLOSS back office systems. Responsibility for delivering around 17000 SWIFT and approximately 5000 CREST messages per day.* Installation, support and upgrade of all Cantor based online gaming and trading systems. The 24x7 business handled an estimated 40,000 hits with revenues exceeding £1.5bn pa.* Standardization of server builds using Jumpstart methodology. New systems were then rapidly deployed based on business requirement templates.* Design and deployment of extended monitoring system, bespoke rapid redeployment of failed hardware, at a glance metrics and immediate remote access to h/w specifications.

Management of UNIX, VMS and Market Data systems and staff.

London, United Kingdom

Management of UNIX & CDS, VMS, Storage and Market Data teams.

Maintenance of SWIFT Financial messaging system, transition and operational duties of Cantor gaming suite of applications, standardisation of UNIX platforms and builds and extension of monitoring systems.

Senior technician - shared responsibility for CTP and general server estate, UNIX, HP-UX, Wintel