Allan Webster Email & Phone Number

Working mainly as an associate director consultant for Hedra plc but also carrying out signifcant programs under Vector, including examples such as:Home Office - HM Prison Service - strategic reviews and strategic change programs for Brixton Prison, Winson Green Prison, Birmingham, Featherstone Prison, Winchester Prison, Feltham Young Offenders, Haverigg Prison Cumbria, Wymott Prison Lancs.Strategic Development of Regeneration Company - The Five Lamps Organization - developing a new… Show more Working mainly as an associate director consultant for Hedra plc but also carrying out signifcant programs under Vector, including examples such as:Home Office - HM Prison Service - strategic reviews and strategic change programs for Brixton Prison, Winson Green Prison, Birmingham, Featherstone Prison, Winchester Prison, Feltham Young Offenders, Haverigg Prison Cumbria, Wymott Prison Lancs.Strategic Development of Regeneration Company - The Five Lamps Organization - developing a new stratgey to transform its performance from being a grant reliant company to creating several businesses based on sustainable funding and activities - company has grown from £2.5m to c £8m Strategic development of residential school to become a provider of young people services under the branding of 'Include me In' Services - revenue growth from £2m to £4m and change of staff effort from 100% school-based to 40% school and 60% community-based.Providing Design and Lead Consultancy to Impruv Consultants to the Association of Chief Police Officers (Scotland) in development of a partnership strategy for delivery of its IT services and then with Northern Constabulary to develop its IT Services teamWorking as Design and Lead Consultant with Impruv Consultants to deliver a culture change program for the senior police managers in Grampian Police - leading to the design and development of a new strategy for partnership services to communities and neighbourhoods. Show less

He has designed methodologies for BPM developments and is a key player in co-ordinating global experts and authors through BPM Focus - The Center for BPM.

Associate Principal Consultant - Leadership Development, Business Change and Organization Development. Author of leadership module on Business Strategy and Business Change, Business Performance - including Balanced Scorecard for Senior Managers in Social Services Scotland (500 managers (5 cohorts of 110) completed 5 modules in Leadership as part of Scottish Executive program.

Business Transformation - business strategy, services and organization design and development and business architecture; transformation methodology design; effective partnerships development methodology and delivery; leadership and people development, team development, culture change; performance management and balanced scorecard methodologies and facilitation:• Scottish Executive – Lead consultant for The Prime Minister’s Office for Public Service Reform in a review of the Scottish… Show more Business Transformation - business strategy, services and organization design and development and business architecture; transformation methodology design; effective partnerships development methodology and delivery; leadership and people development, team development, culture change; performance management and balanced scorecard methodologies and facilitation:• Scottish Executive – Lead consultant for The Prime Minister’s Office for Public Service Reform in a review of the Scottish Executive – leading to the ‘Changing to Deliver’ program• DfT – Transport Direct: Major Review of Future Organization and Ownership of Transport Direct – Member of 3 person review team (including CEO) – followed by facilitating development of business teams (strategy, skills and culture). • DfT – Transport Direct: Strategy and Organization Adviser and Facilitator in £34m major program delivering unique multi-modal travel information service (award winning) • DfT – Transport Direct – Effective Partnership development – designer of world class process for effective partnership development – facilitator of effective partnership working between DfT Transport Direct and its strategic partner in the travel information portal service development. • DfT – Review of Road Data Strategy in UK – key member of a team of 3 reporting to DfT Board on the state of road data in the UK – identifying strategic options and making recommendations • Devon County Council - Facilitated a strategy for their Environment Services. This led to facilitation of the Devon County Council Executive Management Team in setting a new strategy for the transformation of services. Show less

Led design and development of Business Transformation Framework and methodology and led integrated business transformation program teams:• Atomic Weapons Establishment (AWE) – A privately managed company (2500 staff) with a major strategic role in the UK. To prepare AWE for new IT investment program - facilitated the senior management team in setting a transformational business strategy – shifting from a functional focus to setting up 3 outcome-based, customer-focused service businesses… Show more Led design and development of Business Transformation Framework and methodology and led integrated business transformation program teams:• Atomic Weapons Establishment (AWE) – A privately managed company (2500 staff) with a major strategic role in the UK. To prepare AWE for new IT investment program - facilitated the senior management team in setting a transformational business strategy – shifting from a functional focus to setting up 3 outcome-based, customer-focused service businesses. Designed a business process re-design (BPR) program and trained over 70 staff and facilitated many workshops.• Prime Minister’s Office for Public Service Reform – Validated the Departmental Model for Change, a lead consultant in the DEFRA Departmental Change Programme • Scottish Amicable (Prudential) – Facilitated a new business strategy with the senior management team to ensure the continued existence of the Stirling Office and employment for its 2500 staff. Led a Hedra team in reviewing the IT strategy, business processes and service and performance culture. Prudential adopted the strategy which ensured the sustainable development of the company in third party administration services. • DVLA - Facilitated the Board in the development of a transformational business strategy prior to its major investment in the re-procurement of IT services. Enabled the Board of DVLA (5000 staff) to envision DVLA as 3 customer-centric service businesses rather than a monolithic ‘authority’. One service area that emerged was the self-service online vehicle licensing service. Led further developments in design of services, processes and practices. Show less

Enabled Hedra to shift from IS Strategy focus to Business Transformation. Facilitated Boards and senior managers to develop transformation business strategies:• Strategy Thinking and Planning Process – methodology designer• Business Strategy - facilitator of Boards, senior management teams and business teams• Business Transformation and Change Methodology – architect, creator of intellectual property• Lead Designer, Facilitator and Trainer of Transformations… Show more Enabled Hedra to shift from IS Strategy focus to Business Transformation. Facilitated Boards and senior managers to develop transformation business strategies:• Strategy Thinking and Planning Process – methodology designer• Business Strategy - facilitator of Boards, senior management teams and business teams• Business Transformation and Change Methodology – architect, creator of intellectual property• Lead Designer, Facilitator and Trainer of Transformations Programs• Functional and Business Services Teams Developer Key assignments included:• DETR – Traffic Area Network (TAN) – Facilitated the Management Board business transformation strategy. Designer and lead facilitator of a full £9m programme of integrated business transformation based on a ‘services’ approach. Trainer of TAN’s business process re-design teams. Led ‘service and performance’ culture change program. Facilitated new organisation design and development of TAN Board capability in performance management and balanced scorecard. • Strategy Adviser for CCTA – Review of Information Management developments across the world for U.K. comparison, particularly regarding the policy and development of ‘government.direct’ services. Review of ‘best practice’ amongst global companies in the private sector in Business Transformation Management Programs. Interviewed Group Directors of leading, major companies (Ford Motor Company, Shell, Rank Xerox, Barclays Bank, Marks and Spencer, Post Office and BT). Provided a reference model for strategic development in the private sector and advised CCTA on strategic planning and development. • BBC World Service – Americas – Facilitated a business and organisation development strategy to deliver their services effectively over a vast region. This assignment led to further work in designing how to deliver their services through BBC Worldwide. Re-designed process for taking BBC products to market in South America. Show less