Provide leadership in continuous improvement efforts throughout the organization.Facilitates effective, efficient team functions in the delivery of goals and objectives as identified by the Transformation Guiding Team.Ensures all continuous improvement projects, task forces, and workgroups, as well as department-level continuous improvement efforts, align with our system values: diversity, integrity, compassion, excellence, and discovery. Responsible for supporting and mentoring others in defining, scoping, and validating projects that align with organizational objectives. Assist process owners in leading multidisciplinary project meetings and workshops to complete project tasks and activities, while driving Lean Leadership, innovation, efficiency, and change management skills. Support departmental leaders in monitoring and measuring results. Develop standards and apply benchmarking and best practice applications to support improvement at the team and organizational levels. Facilitate training in Lean, Six Sigma, change management, project management, team building, internal process reviews, and other performance improvement topics. Promote a culture of continuous improvement through mentorship, coaching, and change leadership.

Provide complete training solutions in a high-quality flexible format. Including face to face training, webinars, eLearning, discussion forums, and train-the-trainer—all great learning reinforcement options utilizing EnrollMatch® which is also the one and only admissions training program reviewed and approved by regulatory counsel for consistency with accrediting and federal admissions-related standards.* *Dunn & Davison Law Firm

The Angi Effect, based in Mitchellville, MD, helps clients identify their limiting beliefs and preconceived notions, which may stop them from achieving goals both personally and professionally. Accomplished through the Tri-Fecta of Fitness: Activity, Nutrition, and Stress Management. Provides consultation services for project management, process development, business strategy, customer engagement strategies, and inclusion.

Rewire the U.S. labor market so that all individuals skilled through alternative routes (STARs) can work, learn, and earn to their full potential. This is done through researching markets and job industries to build a robust customer acquisition strategy. Cultivate customer and partner relationships to create engagement opportunities. Convert relationships to engaged users on Opportunity@Work’s talent marketplace, Stellarworx.

Coding with Kids, based in Redmond, Washington, provides computer programming to students in grades K-12. As part of the leadership team, tasked with overseeing the logistics of the coding program as well as building and maintaining relationships with schools and other community partners, training and leading a team. Led business expansion into the new DC metro market for B2B elementary and middle school education offerings. Brought in several large After-School education clients within in weeks after onboarding with the organization. Prior to COVID-19 pandemic, was on track to double the company’s revenue within one year by growing business in Virginia, Maryland and Washington, DC

Senior role, responsible for business development and client management. Navigated challenging terrain to secure the organization’s first locally well-known partners. The company received a combined $675k based on my partners that I discovered, developed, and signed. Responsible for successful partnerships in the Pacific NW as well as the Mid-Atlantic ($1.5 mil). Responsible for restoring and rebuilding existing partnerships and developing new valuable partners in San Diego, CA; Orange County; Washington state; Oregon; Virginia, Maryland and Washington, DC resulting in doubling the organization’s revenue within the year.

Responsible for recruiting, hiring, and training 22 customer-facing enrollment team. Successfully assisted in obtaining the reinstatement of the institution’s regional accreditation in less than one year. Increased enrollment of a remote campus 86% within eight months through grassroots marketing and fundraising.

Responsible for the analysis, restructuring, and training of a team of 80+ employees for facilities management as well as subcontractors. Created and implemented standard operating procedures for five departments. Streamlined the department through restructuring which resulted in a $2.5 million organizational cost savings.

Facilities and Project Management Scope:Provided company-specific strategic planning, development, and implementation of program initiatives.Oversaw program directives, business operations, and logistics.Created, revise and implement program performance measurements.Established, implement and monitor program outcomes.Specialized in cost-effective initiatives that save the company money and timeCreated ‘Career Progression’ plans for Facility Managers that drives continued education and professional certificationsHigher Education Scope:Specialized in turning around underperforming teams in order to drive results and performanceProvided training that adheres to Gainful Employment RegulationsProcessed and Procedure evaluation, development, redesign, and implementationSpecialized admissions training that yields positive results and improved efficienciesProduced unique marketing strategies that attract additional profitCurriculum review, development, and training based on Backwards Design and Learning OutcomesFitness Scope:Customized one on one personal training programs based on ‘workout personality’Implemented cutting edge group exercise classes for all agesIndividual-specific nutrition evaluations and ‘grocery list’Created wholistic Programs specifically designed to target all aspects of an individual's fitness goalsCreated unique training programs that are exciting and have proven resultsDesigned mobile Classes and Personal Training that cater to the individual's lifestyle

Responsible for the development, strategic planning and the retention of dedicated GSA customers through cold calling.Worked with GSA customers, furniture manufacture and internal customers to provide inside and outside sales expertise.Responsible for the design, layout, specifications and order placement of all customer requests.Developed new clients based on referrals of existing clients.

Responsible for the project scope, scheduling, implementation, decommission, relocation and installation of $8.5 million dollars Congressional mandated project.Intimately involved with the layout, design, and plans for the continued on-site service of Change Orders after the completion of the initial relocation.Maintained existing customers as well as developing new and/or additional customer business.Developed and acquired new customer business by pinpointing customer needs.

Responsible for customer contact, programming, long term strategizing, tracking of request, generation of reports, and execution of domestic and international shipments.Development, evaluation, and implementation of financial actions needed to expedite timely solutions.Strategic partnership with overseas dealerships to service all customer import & export needs.Legally sworn-in by the US Government to officially generate, complete, and sign-off on all Performa Invoices as well as other legal documents on the behalf of HMI.Responsible for organizational change management and service sales for both the Churn team and CMS team, which includes scheduling, Asset/Inventory Management, as well as Installation functions.Responsible for the staffing and training of the required resources to meet the clients’ expectations.Ensure the accuracy of information, reports and records keeping.Responsible for ensuring that the overall expectations of the client are being met as it relates to the sales initiative, moves, adds, changes, and installation of furniture.Responsible for customer contact, programming, long-term strategizing, tracking of requests, generation of reports, and execution of work.