• Install, configure, and maintain LAN/WAN systems, wiring closets, racks, cabling, file servers, virtual servers, switches, routers, and workstations (Cisco ASA W/FirePower, Cisco AMP & Umbrella, Cisco Catalyst Switches, Cisco Nexus Switches, HP Switches, Meraki AP’s) • Maintaining Active Directory, DHCP, DNS, NPS, Certificate Services, Group Policies, IIS, SQL Databases and case management software• Oversee and ensure integrity of onsite and remote server backups (BackupExec Tape / Barracuda Appliance)• Evaluate, recommend, and procure equipment as consistent with business standards• Utilize Crystal Reports and Crystal Reports Server to streamline document creation and report automation throughout the office• Implemented and maintain 3CX IP PBX Unified Communications solution with Yealink T4S series phones• Implemented and maintain Dell EMC VxRail Hyperconverged System powered by VMware vSAN (Three node cluster) • Implemented MFA (Duo) minimum requirement for cyber liability insurance (VPN login, Windows Login, Network Device Login)• Enforce and comply with all policies and procedures including those required to pass auditing and governmental (UST) requirements• Oversee commercial property and makes sure that everything is in working order

Computer consulting company. • Install and configure servers, computers, printers, network devices and network wiring• Install and maintain CCTV systems which included remote viewing and recording• Provide support for various third-party applications and server technologies

KWHA owns, manages, develops and administers federal, state and local affordable workforce housing programs throughout the Florida Keys• Provided all levels of IT Support from Key West to Key Largo maintaining telephony and LAN/WAN systems, including wiring closets, racks, cabling, file servers, virtual servers, switches, routers and workstations• Replaced outdated and unsupported wireless AP’s and security appliances with Cisco Meraki solutions building a more robust and secure network infrastructure with cellular failover• Maintained employee user account access to the U.S. Department of Housing and Urban Development’s Secure Systems• During Hurricane Irma, I restored IT operations temporarily in Atlanta, so payroll and accounts payable could be processed

The Rural Health Network of Monroe County is a Non-profit healthcare provider and FQHC for residents and visitors of Monroe County, Key West, FL Chief Information Officer / Systems Administrator • Responsible for technology and staff for three medical clinics and two dental clinics• Utilized HIIP grant to implement robust Telehealth video conferencing solution, complete with Cisco’s Unified Communications Servers, Avizia Telehealth carts and integrated medical accessories to bring advanced healthcare to the Florida Keys• Implemented eClinicalWorks EHR software package, CradlePoint internet-backup solution, MICROIX time and attendance system and other cutting-edge upgrades• Renovated network infrastructure: installed Cisco ASA’s, Cisco switches, Cisco WLC’s and AP’s, Cisco IP phones, patch panels, DELL servers, security NVR, IP cameras and Barracuda SPAM and Web Filter Appliances• Acting Chief Of Operations due to internal hierarchical changes• Attended conferences for the Florida Health Association of Community Health Centers (FACHC) and National Association of Community Health Centers (NACHC) to expand knowledge and strategies for Health Center operations

Global technology company with emphasis on making technology an asset for businesses, not a problemManaged services for the City of Auburn Hills, Michigan -• Implemented Panasonic’s Toughbook-Arbitrator-360 police surveillance system• Replaced outdated Cisco wireless controllers and access points, upgrading to wireless N standards throughout the city’s main campus and remote facilities. (Cisco 2504 and Cisco 5508 WLC’s / Cisco Aironet 2600 Series AP’s) • Replaced outdated HP switches with Cisco 3750 Series switches • Implemented Cisco 5505 and 5510 Adaptive Security Appliances along with Comcast’s cable service replacing slow T1’s, saving money while increasing speed to sites• Implemented Hyper-V and VMware environments replacing several outdated and failing severs as well as creating failover solutions• Administered / migrated Exchange 2007 to Exchange 2013• Provided all levels of helpdesk support for desktops, laptops and printers, along with all server and network support; Addressed issues on Windows 7, MS Server 2003-2012R2, MS SQL Server 2012

Civil Engineering firm focused on infrastructure and development projects for public, private, governmental, tribal, and not-for-profit clients• Maintained all aspects of the IT Helpdesk including traveling to various offices for support resolution• Managed, trained and mentored interns• Implemented / maintained Exchange Server 2007, converting ~ 150 mailboxes from GroupWise 6.5• Replaced Novel eDirectory with Microsoft Active Directory (Windows Server 2008) encompassing five locations and approximately 50 users• Replaced WatchGuard firewalls with Cisco’s Adaptive Security Appliances within organization; configured remote VPN access to all sites

Public company specializing in data management and retrieval• Performed hardware and software upgrades, new installations preserving user information and inventories of equipment.• Evaluated and purchased computer systems and upgrades for the entire Lason Corporation.• Contacted manufacturers for warranty and service (Dell, HP, Cisco, Insight, Cybex, IBM, Compaq…)• Maintained user accounts on a variety of platforms. (Windows AD, Netware eDirectory, GroupWise, Citrix and other various in-house software applications.)

K-12 Public School • Instrumental in creating a large campus network which consisted of 9 buildings connected via fiber optic; this encompassed 600 computers with multiple class C IP address blocks leased from Merit utilizing Foundry Networks’ BigIron Layer 3 switch to route traffic• Performed installation / troubleshooting of computers, servers and network devices including: Apple Talk networks; ARCnet networks; Ethernet networks; fiber optic lines; equipment (including termination) which entailed hubs, switches routers and print servers• Created and maintained classroom images for mass deployments utilizing Ghost