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@utimaco.com
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Debra Allen Porter is listed as Information Technology Professional at Utimaco, a company with 313 employees, based in Los Angeles, California, United States. AeroLeads shows a work email signal at utimaco.com and a matched LinkedIn profile for Debra Allen Porter.
Debra Allen Porter previously worked as Expert Technical Solutions Consultant at Utimaco and Senior Techical Solutions Consultant Lead and Customer Support Manager at Micro Focus (Formerly Hp / Hewlett Packard Enterprise). Debra Allen Porter holds Itil 4 Foundation Certification In It Service Management, Itil, Certification from Peoplecert.
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Passionate, creative, assertive, results-oriented Information Technology professional ith extensive experience in a high tech environment. Possess competencies and skills across disciplines of Software Engineering, Project Management, Process Engineering, and Instructional Design/Technical Training. Adaptable, a quick-learner, and experienced in managing change. Passionate about helping others reach their potential.Specialties: Instructional Design and Delivery, Technical Training, Project Management, Process Engineering, Software Testing, Software Release, Software Configuration Management, Software Change Management, Quality Assurance, and Technical Support Services.SUMMARY OF QUALIFICATIONS:•
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Campbell, California, United States
Function as a Team Leader within the Utimaco Technical Support team, providing leadership on day-to-day product support operations, and ensuring an excellent customer experience in managing break/fix tecnical product support solutions. Drive process improvement efforts to elevate and improve the quality of support delivery and infrastructure. I am.
Sunnyvale, CA
Recognized as a “master level” technical consultant, recognized as the SME authority within the Data Security Technical Support team. Support customers using the HPE Data Security “Hardware Security Module” products. Respond to customer inquiries worldwide via phone and email, advocating best practices, troubleshooting and analyzing problems, identifying.
Sunnyvale, CA
I function at an “expert” level Technical Support Specialist, supporting customers using the HP Atalla “Hardware Security Module” products. My current job responsibilities include providing technical support to internal and external customers for the HP Atalla Security Products. I resolve technical issues (both hardware and software) as related to.
Walnut Creek, CA
Provide Tier 1/Tier 2 Production Support services as “Supervisor”, managing the day-to-day Production Support operations. Provide oversight to Production Support workload, assigning, managing status, and ensuring effective resolution and closure. Create workaround procedures when standard procedures fail and ensure issues are resolved in a timely fashion..
Perform estimation activities to define appropriate Data Validation and Regression testing activities. Roll estimates up to Project Manager for tracking.Perform functional and regression testing on Windows and Web-based applications within TEST, UAT and Pre-Production environments. Manage testing activities within Quality Center, including defect tracking.
1. Co-taught 11th grade English during Summer School 2008 at Fremont High School. 2. Taught 6th grade Earth Science and 7th grade Life Science at Bret Harte Middle School during the 2008-2009 school year.3. Taught Spanish I, Spanish A/B, Language Arts, Math I/II, U.S. History, and World History at Bret Harte Middle School during the 2009-2010 school.
Experienced in analyzing, developing, documenting, and deploying organizational standards, processes, procedures, and policies in areas of Software Engineering, Quality Assurance, Software Testing, Software Configuration Management, and Project Management. Experienced in identifying, evaluating, configuring, testing, and implementing new tools and.
Experienced in analyzing, developing, documenting, and deploying organizational standards, processes, procedures, and policies in areas of Software Engineering, Quality Assurance, Software Testing, Software Configuration Management, and Project Management. Experienced in identifying, evaluating, configuring, testing, and implementing new tools and.
Researched, designed, developed, and implemented an organizational Software Configuration Management, Document Management, and Quality Assurance standards Solicited and procured appropriate 3rd party tools to implement and automate approved SCM and Document Management standard Trained staff on established SCM and Document Management standards and.
Held a variety of positions, including Software Build Program Manager, Technical Trainer, Release Engineer, Technical Support, and Computer Operator.
Other employees you can reach at utimaco.com. View company contacts for 313 employees →
Rodrigo Lourenço Rodrigues
Colleague at UtimacoOrléans, Centre-Val De Loire, France, France
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Manish U.
Colleague at UtimacoSan Francisco Bay Area, United States
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Andrew Noack
Colleague at UtimacoAachen-Mitte, North Rhine-Westphalia, Germany, Germany
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Stanislav Eismont
Colleague at UtimacoAachen, North Rhine-Westphalia, Germany, Germany
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Frank Mateus
Colleague at UtimacoRuhr Region, Germany
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Sebastian Stolz
Colleague at UtimacoAachen, North Rhine-Westphalia, Germany, Germany
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Matthew Atmadja
Colleague at UtimacoSan Francisco Bay Area, United States
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Alexander Isabella
Colleague at UtimacoSan Francisco Bay Area, United States
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Niklas Rosenstein
Colleague at UtimacoDüsseldorf, North Rhine-Westphalia, Germany, Germany
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Yusuf Kamara
Colleague at UtimacoWestern Area Rural, Western Area, Sierra Leone, Sierra Leone
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ITIL 4 Foundation introduces candidates to the management of modern IT-enabled services, to provide them with an understanding of the.
Complete training program for customer-focused technical support
Activities and Societies: Project Management Institute - Bay Area ChapterCertified Associate of Project Management
Activities and Societies: Graduated Cum Laude
Quick answers generated from the profile data available on this page.
Debra Allen Porter works for Utimaco.
Debra Allen Porter is listed as Information Technology Professional at Utimaco.
AeroLeads has found 1 work email signal at @utimaco.com for Debra Allen Porter at Utimaco.
Debra Allen Porter is based in Los Angeles, California, United States while working with Utimaco.
Debra Allen Porter has worked for Utimaco, Micro Focus (Formerly Hp / Hewlett Packard Enterprise), Hp, Kaiser Permanente, and Oakland Unified School District.
Debra Allen Porter's colleagues at Utimaco include Rodrigo Lourenço Rodrigues, Manish U., Andrew Noack, Stanislav Eismont, and Frank Mateus.
You can use AeroLeads to view verified contact signals for Debra Allen Porter at Utimaco, including work email, phone, and LinkedIn data when available.
Debra Allen Porter holds Itil 4 Foundation Certification In It Service Management, Itil, Certification from Peoplecert.
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