• Cleaned and analyzed multi year sales data for retail beverage companies into actionable insights presented in a visual format• Built sales forecast and inventory models to optimize supply operations and reduce operating overhead• Leveraged Excel, SQL, and Power BI/Tableau to cleanse, query, and visualize sales data from across multiple sources, systems and of varying levels of data quality

• Gathered and analyzed business requirements to create a UML diagram to outline functional and non-functional requirements• Building implementation roadmap and creating user stories for data integration and management following agile methodology

• Tracked over 600 daily website and social media visitors for targeted campaigns to increase revenue by 12%• Restructured digital marketing strategy and set up web analytics via Hootsuite and Google Analytics for Forno Napoli

• • Used GAP analysis to determine key website defects causing TCR to continually decrease by an avg of 1% per month and drafted a remediation plan for the sales team• Isolated best product features to promote, boosting conversion by 5% and reducing software trial period by 15 days• Executed advanced Excel functions like VLOOKUP, Pivot Tables and row-level sorting to create dimensional data sets

• Aided professor in conducting the course in a structured and efficient manner.• Managed and graded course material for over 40 students.• Facilitated administrative duties and in-class activities alongside a group of other assistants.

• Led a team of 10 experienced agents exceeding monthly & quarterly sales goals, collecting $2800 in premiums monthly• Analyzed customer pathway to purchase across multiple generations by interviewing staff on current practices & compiling customer demographics and portfolio information• Identified and documented Key Performance Indicators (KPI) to increase client’s market share and business profitability.• Coached team on new communication strategies, implementation of updates to… Show more • Led a team of 10 experienced agents exceeding monthly & quarterly sales goals, collecting $2800 in premiums monthly• Analyzed customer pathway to purchase across multiple generations by interviewing staff on current practices & compiling customer demographics and portfolio information• Identified and documented Key Performance Indicators (KPI) to increase client’s market share and business profitability.• Coached team on new communication strategies, implementation of updates to the online system and any new processes• Consulted and managed over 100 clients for deciding on an optimized product mix leading to a 95% retention rate yearly Show less