Dharani Ravichandran Email & Phone Number

West Linn, Or, Us

Senior Business Systems Analyst and Project Manager-Lead System optimization initiatives within BCN business areas to identify opportunities and follow up on actionable insights.-Lead workgroup for value-based reimbursement programs foundation capabilities. Focus includes provider and member attribution enablement and risk adjustment methodology updates for capitation payments. -Delivery lead in Facets and other Cognizant product upgrades and championed effective adaptation of new features-Designed inhouse tracker to monitor the optimization initiatives and their link with Projects. -Designed and lead the delivery phase of the Facets Changepack Release efforts. -Monitored CMS updates and primary in coordination with Policy teams on Impacts and compliance. Recent initiative: Interoperability.

Responsible for Business Optimization Initiatives – strategic planning across customer service, provider and membership departments exposing opportunities and implementation track. Tools: Sharepoint designer,Project Management tools, Changegear, SQL, Dashboard tools, Power BI, scripting, Completed interviews with business users and gathering requirements, completing cost benefit analysis as part of project intake Implemented TriZetto Facets upgrade and maintenance for 4 consecutive releases. Facilitated 30+ Business proposal track for the portfolio management team Designed a workflow for the ideas and feature list items from different departments for portfolio team intake. Facilitated request for proposal track for commercial off the shelf solutions.

Detroit

-Lead and Managed the attestation process to mitigate the audit issues associated with EOS-Report Repository system. -Designed and implemented the changes for the PHI data restrictions in Test environments to address audit concerns.-Designed an automated Process to refresh Ca7 Job schedules in the test environment.-Performed data mining activities and created dashboard heuristic reports to facilitate trend analysis, issue tracking and decision-making.-Designed and developed SAS reports and workflows needed for corporate compliance Audit processes.-Managed Professional claims benchmark system and provided process improvements for easy maintenance and quality deliverables.-Primary in Change Management Tasks and was responsible for process changes to follow ITIL standards.Process/Tools evaluation and matched the Business needs.

Greater Detroit Area

Lead the team of 8 responsible for maintaining and supporting IT Operations reporting functions Tools: JCL Scripting,SAS programing, COBOL,Compuware tools for testing and change management, SQL, Data visualization - DundasBIResponsible for Mainframe Batch runs - monitoring and support. Revamped the support structure for efficiency and showed cost savings addressing issues proactivelyResponsible for Disaster Recovery program – strategic planning and execution from start to finishAssisted in data modeling to fit in enterprise level data warehouse loadsDesigned and implemented identity and Access Management tool for assisting auditing needsDesigned and managed package approval process showing a track record of reduced incidents

Greater Detroit Area

Experienced analyst with keen focus to details and experience to troubleshoot and resolve system issues. Tools: JCL Scripting,SAS programing, COBOL,Compuware tools for testing and change management, SQL, Data visualization - DundasBI Responsible for legacy application transitions- converted 2-day service to a real time self-serve user interfaceData Center Move – IBM services and offsite location facilitating collaboration efforts across Business Configuration Unit and IT Operations involving 50 critical applications Mainframe batch processes – automation in scheduling support and other optimization efforts in testing and designing operations metricsDesigned and managed package approval process showing a track record of reduced incidents

Cybersecurity, 4

Master Of Business Administration (Mba), Information Technology Project Management

Be, Computer Science