Samuel Ward

Samuel Ward Email and Phone Number

IT Support and Infrastructure Support Engineer
Samuel Ward's Location
San Francisco Bay Area, United States, United States
Samuel Ward's Contact Details

Samuel Ward personal email

Samuel Ward phone numbers

About Samuel Ward

I am a very project-oriented and technical person and am always planning or thinking of potential things to build. As a technical person, I build configure and maintain client workstations, entertainment systems, and local VM hosting platforms and work on other assorted projects on my spare time.My passion is industrial design and I respect work that places an emphasis on ergonomics, integration and platform performance. I believe in a world where things can be done at a higher level of quality and ease of interaction. Even if the means of achieving that might be counterintuitive or inconvenient in the immediate, short-term trade-offs for long-term benefits are ultimately the right course of action.I aim to strengthen and accumulate the leadership technical and interpersonal skills required to lead increasingly dynamic teams and environments by leveraging myself towards project management. I aim to effectively and efficiently manage teams and deliver products and services.I believe in transparency, investing in the future, and seeking opportunities to uplift emerging technologies for the benefit of all.

Samuel Ward's Current Company Details

IT Support and Infrastructure Support Engineer
Samuel Ward Work Experience Details
  • Cruise
    Information Technology Support Engineer
    Cruise May 2021 - Dec 2024
    San Francisco, California, Us
    Contractor from May 2021 - Feb 2022FTE Feb 2022 - Dec 2024Helpdesk supportJira Ticket managementSprint Cycle managementBacklog groomingSprint planningManaged team scrumRegularly ran team meetings Partner team dependency evaluation for backlog ingestionDependency evaluation and solution architectingTraining documentation creationNew Hire Onboarding and TrainingQuality assurance and validation for partner teamsHardware installation & troubleshootingLinux, Mac and Windows hardware and software supportConference room maintenanceAsset ManagementRemote incident remediation
  • Q Analysts Llc
    Oculus Vr Field Data Collection Technician
    Q Analysts Llc Sep 2018 - Dec 2020
    Santa Clara, California, Us
    My primary responsibility is to validate hardware prototypes on the field for Oculus VR. Additional duties besides data production for engineering include technical troubleshooting and support for other deployed technicians along with bug reporting and product analysis for dogfooded components and production hardware.
  • Visa
    Site Upgrade Deployment Technician
    Visa May 2018 - Jul 2018
    Foster City, California, Us
    Short duration contract for workstation upgrade provisioning and asset management.
  • Riverbed Technology
    Desktop Support Helpdesk Analyst
    Riverbed Technology Feb 2017 - Nov 2017
    San Francisco, California, Us
    Laptop imaging, OSX and Windows PC deployment, upgrade test validation, remote and helpdesk support. Hardware repairs and purchasing supplies per anticipated demand. E-Waste machine rebuilds to functional equipment. Printer troubleshooting and maintenance.
  • Appdynamics
    Desktop Support Technician
    Appdynamics Oct 2015 - Dec 2016
    San Francisco, Ca, Us
    Laptop imaging, OSX and Windows PC deployment and troubleshooting both local and remote, Active Directory and web portal account administration, ergonomics configuration and adjustment, VESA mounting of monitors and televisions. Android and iOS connectivity troubleshooting.Workstation placement, platform testing.
  • Microsoft
    Data Entry Specialist - Bing Maps
    Microsoft Jul 2014 - Aug 2015
    Redmond, Washington, Us
    Assisted engineers and graphic designers with user-friendliness specificationsDaily business validation testing of various applications with pass or fail metrics to QA teamEntered bugs and enhancement requests to multiple development teams in Team Foundation Studio.Performed desktop deployment and maintenance tasks supporting the operational team environment.
  • The Peak Organization
    Deployment Technician
    The Peak Organization Mar 2014 - Jul 2014
    New York, New York, Us
    Desktop OS upgrades (XP to 7 migration)VESA monitor mountingCable managementDeployment and redeployment of client assetsQuality control
  • Tuniss Computers
    Computer Repair Technician
    Tuniss Computers Sep 2013 - Jul 2014
    My duties include but are not limited to malware and virus removal, hardware troubleshooting and repair, data migration and installation of new systems.
  • Maximum Pc
    Assistant Editor Intern
    Maximum Pc Aug 2013 - Dec 2013
    London, Gb
    Assisted chief magazine editors in creation and publication of materials for digital and physical publication and built and serviced boutique grade performance desktop machines for articles. Assisted editors in procuring supplies and in the editing process of podcast posts.
  • Murphy, Mckay & Associates
    Relocation Technician
    Murphy, Mckay & Associates Mar 2012 - Jul 2013
    Walnut Creek, Ca, Us
    Moved workstation and sensitive enterprise-grade server equipment for mid to large corporate facilities relocation and site upgrades. Basic placement of desktop computers and docking stations and arm mounted VESA installation tasks were commonly performed on site, workstation ergonomics adjustment and cable runs, including configuring advanced AV setups along with minor troubleshooting when systems functioned abnormally post-move and troubleshooted as necessary.

Samuel Ward Skills

Computer Repair Microsoft Office Microsoft Word Computer Hardware Troubleshooting Laptops Technical Support Windows 7 Powerpoint Computer Maintenance Public Speaking Video Games Data Entry Software Installation Computer Hardware Installation Computer Hardware Assembly Windows Networking Windows Server Autocad Sketchup Metal Fabrication Performance Benchmarking Os X Hardware Active Directory Microsoft Powerpoint Windows Support Android Support Hardware Diagnostics Mechanical Product Design Wiring Cable Management Use Case Analysis Computer Hardware Configuration Windows Xp Windows 8.1 Windows 10 Macintosh Hardware Macintosh Applications Rapid Prototyping 3d Printing Long Term Projects Project Rollouts Mobile Device Management Ergonomics Computer Networking Virtual Machines Windows Remote Desktop Apple Remote Desktop

Samuel Ward Education Details

  • Chabot College
    Chabot College
    Mechanical Engineering
  • San Leandro High School
    San Leandro High School

Frequently Asked Questions about Samuel Ward

What is Samuel Ward's role at the current company?

Samuel Ward's current role is IT Support and Infrastructure Support Engineer.

What is Samuel Ward's email address?

Samuel Ward's email address is sa****@****ics.com

What is Samuel Ward's direct phone number?

Samuel Ward's direct phone number is +141558*****

What schools did Samuel Ward attend?

Samuel Ward attended Chabot College, San Leandro High School.

What are some of Samuel Ward's interests?

Samuel Ward has interest in Sketching, Computer Hardware, Right Brain, Cinema, Left Brain, Astronomy Right Brain, Environment, Science And Technology, Sculpting, Product Design.

What skills is Samuel Ward known for?

Samuel Ward has skills like Computer Repair, Microsoft Office, Microsoft Word, Computer Hardware, Troubleshooting, Laptops, Technical Support, Windows 7, Powerpoint, Computer Maintenance, Public Speaking, Video Games.

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