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Dražen Kušić is listed as Business Analyst / Project Manager at Span at Span, a company with 553 employees, based in Osijek, Osijek-Baranja, Croatia. AeroLeads shows a matched LinkedIn profile for Dražen Kušić.
Dražen Kušić previously worked as Business Analyst / Project Manager at Span and Customer Care Coordinator at Starco. Dražen Kušić holds Master'S Degree, Bussines Informatics, Ict. Mag.Oec, Ict, Economy from Faculty Of Economics Osijek.
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With over a decade of professional experience spanning IT project management, customer care, and technical support, I specialize in bridging the gap between technical teams and clients to ensure seamless collaboration and project success.Currently, as a Business Analyst and Project Manager at Span d.d., I lead diverse IT projects—ranging from app solutions to security and identity systems—guiding them from requirements gathering to support handover. My previous roles include excelling as a Customer Care Coordinator, where I cultivated strong client relationships, streamlined processes, and enhanced customer satisfaction across international markets.I am passionate about solving complex problems, optimizing processes, and delivering results that drive value for businesses and clients alike."No matter how small you start, always dream big!"
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Osijek, Osijek-Baranja, Croatia
- working on different international and domestic IT projects (App Solutions, Security, Identity, Infrastructure...)- working on 5+ different projects in the same time- coordinating between teams and collaborating with Clients. - coordinating project activities globally (mainly between US, Europe and India time zones)- leading projects from the.
Beli Manastir
Contact point at STARCO Croatia - Customer Care Coordinator for external European customers (National Distributors and OEM customers).- Providing professional proactive customer oriented service and developing close cooperation and relationship with customers. Providing customers with quotations based on the price instructions from the Segment Director/s..
Osijek
Solving complex technical problems that are coming from technical support unit - the ones that agent didn't succeed to resolve in call center. Dispatching complex problems out to field technicians and other technical departments. Giving support to our technicians in field, doing administration needed with configuration for new services to our customers..
Osijek
Solving complex technical and administrative problems. Training agents about new services,processes, applications and transferring knowledge, including help with more complex queries. Daily communication with demanding customers. Keeping records, devising ways of improving agent's productivity, proposing and participating in processes and systems for new.
Osijek, Croatia
Daily contact with customers, solving user queries submitted in customer service, data logging ofqueries to the database, solving technical problems, and helping with other queries. Monitoring newservices and applications, and proactively offering them to the users. Awarded with salarybonuses for good performance, customer satisfaction and good statistics.
Other employees you can reach at span.eu. View company contacts for 553 employees →
Nitin Jagasia
Colleague at Span
Mumbai, Maharashtra, India, India
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LL
Luka List
Colleague at Span
Zagreb, Zagreb, Croatia, Croatia
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FB
Filip Burić
Colleague at Span
Croatia, Croatia
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DK
David Knezić
Colleague at Span
Croatia, Croatia
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RR
Robin Rajen
Colleague at Span
Kuwait, Kuwait
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TT
Tomislav Topolovac
Colleague at Span
Croatia, Croatia
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NM
Nik Mohd Nasim Span
Colleague at Span
Malaysia, Malaysia
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GC
Girish C L
Colleague at Span
Bengaluru, Karnataka, India, India
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ML
Marina Liber
Colleague at Span
Luxembourg, Luxembourg
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JR
John Rey
Colleague at Span
Bijapur, Karnataka, India, India
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Quick answers generated from the profile data available on this page.
Dražen Kušić works for Span.
Dražen Kušić is listed as Business Analyst / Project Manager at Span at Span.
Dražen Kušić is based in Osijek, Osijek-Baranja, Croatia while working with Span.
Dražen Kušić has worked for Span, Starco, and Hrvatski Telekom.
Dražen Kušić's colleagues at Span include Nitin Jagasia, Luka List, Filip Burić, David Knezić, and Robin Rajen.
You can use AeroLeads to view verified contact signals for Dražen Kušić at Span, including work email, phone, and LinkedIn data when available.
Dražen Kušić holds Master'S Degree, Bussines Informatics, Ict. Mag.Oec, Ict, Economy from Faculty Of Economics Osijek.
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