Joe π³οΈβπ Becher Email & Phone Number
@codecov.io
LinkedIn matched
Who is Joe π³οΈβπ Becher? Overview
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Joe π³οΈβπ Becher is listed as Senior Software Engineer at Harness, a with 1462 employees, based in Buffalo, New York, United States. AeroLeads shows a work email signal at codecov.io and a matched LinkedIn profile for Joe π³οΈβπ Becher.
Joe π³οΈβπ Becher previously worked as Site Reliability Engineer at Sentry and Senior Support Engineer (Codecov) at Sentry (Sentry.Io). Joe π³οΈβπ Becher holds Computer Science from Home Education.
Email format at Harness
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AeroLeads found 2 current-domain work email signals for Joe π³οΈβπ Becher. Compare company email patterns before reaching out.
About Joe π³οΈβπ Becher
Skilled support professional with a focus on teamwork and customer experience.
Listed skills include Technical Support, Networking, Troubleshooting, Telecommunications, and 30 others.
Joe π³οΈβπ Becher's current company
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Joe π³οΈβπ Becher work experience
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Site Reliability Engineer
Senior Support Engineer (Codecov)
Collaborated with the Codecov SRE team to support Dedicated Enterprise Cloud customers. Created GitHub issue templates to ensure consistent and efficient handling of requests between support and SRE. Managed escalated support issues from Tier 2.
Lead Support Engineer
Mentored and paired with Sales/Solutions/Support and Product new hires to familiarize them with the Codecov product and use flows. Advocated for customers and helped Engineering prioritize bugs and improvements based on impact and reach.Founding member of the Codecov support team. Team lead to developsupport process and flows. Assisted Engineering management in organizingJira projects.
Senior Support Engineer
Partnered with Product and Engineering to share customer feedback and concerns. Provided support to customers, assisted with configuration and test running. Triaged and assisted with Incidents. Work with Management and Engineering to escalate as needed.
National Account Specialist
Recommended a change to email routing that resulted in higher handling productivity.Assisted management in facilitating training to reduce truck rolls and improve first call resolutionWas nationally recognized by corporate for designing and implementing a ticketing dashboard using ODBC and Excel that resulted in lower MTTR for National VIP accountsCreated custom change and outage search dashboards for overnight management and team members. Researched issue trends and analysis for managers on VIP Business Class accounts provided upper management with hourly updates and reports as needed. Researched and kept billing and technical documentation current in team SharePoint. Assisted with design overhaul of the team's internal support intranet. Researched and kept billing and technical documentation current.Created advanced search queries to locate data subsets for reporting to SDM and Director. Ran agent escalation trends for management, resulting in improved coaching sessions and higher agent technical levels.
Colleagues at Harness
Other employees you can reach at harness.io. View company contacts for 1462 employees →
Shubhendu Patidar
Colleague at HarnessBengaluru, Karnataka, India
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CL
Calvin Lee
Colleague at HarnessGreater Edmonton Metropolitan Area, Canada
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BA
Bhavya Agrawal
Colleague at HarnessBengaluru, Karnataka, India
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GK
Gregory Kroon
Colleague at HarnessSydney, New South Wales, Australia
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LJ
Lidan Jiang
Colleague at HarnessLos Angeles, California, United States
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BB
Brooke Bruno
Colleague at HarnessOrlando, Florida, United States
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KC
Kimberlee Cunningham
Colleague at HarnessOrlando, Florida, United States
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EJ
Esha Jain
Colleague at HarnessBangalore Urban, Karnataka, India
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DC
Danielle Cain
Colleague at HarnessCambridge, Massachusetts, United States
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SS
Sarthak Srivastava
Colleague at HarnessBengaluru, Karnataka, India
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Joe π³οΈβπ Becher education
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Home Education
Frequently asked questions about Joe π³οΈβπ Becher
Quick answers generated from the profile data available on this page.
What company does Joe π³οΈβπ Becher work for?
Joe π³οΈβπ Becher works for Harness.
What is Joe π³οΈβπ Becher's role at Harness?
Joe π³οΈβπ Becher is listed as Senior Software Engineer at Harness.
What is Joe π³οΈβπ Becher's email address?
AeroLeads has found 2 work email signals at @codecov.io for Joe π³οΈβπ Becher at Harness.
Where is Joe π³οΈβπ Becher based?
Joe π³οΈβπ Becher is based in Buffalo, New York, United States while working with Harness.
What companies has Joe π³οΈβπ Becher worked for?
Joe π³οΈβπ Becher has worked for Harness, Sentry, Sentry (Sentry.Io), Codecov, and Circleci.
Who are Joe π³οΈβπ Becher's colleagues at Harness?
Joe π³οΈβπ Becher's colleagues at Harness include Shubhendu Patidar, Calvin Lee, Bhavya Agrawal, Gregory Kroon, and Lidan Jiang.
How can I contact Joe π³οΈβπ Becher?
You can use AeroLeads to view verified contact signals for Joe π³οΈβπ Becher at Harness, including work email, phone, and LinkedIn data when available.
What schools did Joe π³οΈβπ Becher attend?
Joe π³οΈβπ Becher holds Computer Science from Home Education.
What skills is Joe π³οΈβπ Becher known for?
Joe π³οΈβπ Becher is listed with skills including Technical Support, Networking, Troubleshooting, Telecommunications, Microsoft Office, Network Administration, Customer Satisfaction, and Customer Experience.
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