Bernhard Dr. Schmalzl Email & Phone Number

Geltendorf, By, De

Metropolregion München

Bavaria, Germany

Greater Munich Metropolitan Area

Munich Area, Germany

Management Consulting• Kultur: Ertragsverbesserung durch Kulturoptimierung, Kulturbenchmarking• Strategie: Definition, Umsetzung, Transformation, Restrukturierung, Sanierung, Outsourcing, Outtasking, Wachstum• Organisation: Organisationsberatung, Change Management, Organisationsentwicklung, Projektmanagement, Programmmanagement, Geschäftsmodelle, Geschäftsprozessgestaltung, Management KPIs und Dashboards, Kundenzufriedenheitsprozesse und -systeme, Geschäftsjahresplanung, kollektive Intelligenz• Vertrieb: Vertriebsperformance, Neukundenakquisition, Value Propositions, Dealcoaching

Irschenberg, Bavaria

Neco ist eine Kryptowährung für das Gemeinwohl. Meine Arbeitsschwerpunkte: Organisation Neocracy (basiert auf Holacracy), ein revolutionäres Managementsystem ohne klassische Hierarchie sowie die Einbindung der kollektiven Intelligenz des gesamten Ecosystems der Firma in die unternehmerischen Entscheidungsprozesse.

Munich

Managing a 270 Employee Field Service Force in GER until transfer to an Outsourcing Partner in summer 2015

Managed 10-15 internal strategic projects as a Program Manager planned for two years including 100-150 project members; transformation of a global service organization hosting 5.000 staff membersFocus topics: Global remote service optimization • product serviceability • ticket workflow automation • location strategy • process harmonization (ITIL) • ticket workflow application • NOC consolidation • near-/off shoring remote services • field service optimization • field service workflow application • partner/outsourcing strategy field services • customer support portal • knowledge management • cloud and open source development • mgmt. KPIs and dashboards • data mining and business intelligence • customer satisfaction processes and systems • job profile harmonization and skill management

Business responsibility (as deputy) for a double digit Mio. EUR.Functional leadership (as deputy) of roughly 200 consultants.Geographic responsibility: Europe (without Germany) + Middle East + Africa with a stronger focus on UK, Belgium, Austria and Spain.This voice and data communications consultancy acts in practises for applications, infrastructure, security solutions and vertical solutions.Major successes in 2009 have been:• The whole unit met the figures for revenue and margin• Developing and formulating a mid term strategy• Introducing a program management for internal strategic projects• Establishing central functions for strategy and business development, operations, performance and business administration management, innovations management, knowledge management, internal eCollaboration and sales stimulation

Setup and (governance) responsibility for eleven sales teams in ten countries, headcount planned 100, confirmed 90, on board 77 exclusively for hunting new customers in the large and very large corporate segment (ca. 35mEUR)

New customer acquisition in the top management of European top accounts (e. g. AstraZeneca, Aviva, Centrica, Russian Aluminium, Tvel, Wimm-Bill-Dann, Aeroflot, Bertelsmann, Böhringer Ingelheim, EDEKA, EWE, GfK, Puma, …)

Roughly 40 members of staff incl. three managing principals; revenues consulting (Applications, Infrastructures and Business Consulting, Security and Directory) roughly 5 Mio €

jet crew training participant, lone fighter qualification, land and sea survival trainings

Dr.-Ing., Mechanical Engineering

Dissertation titled "Ein Projektleitsystem im integrierten Produkterstellungsprozeß." Fortschrittberichte VDI, Reihe 20.

Dipl.-Wirt.-Ing., Organisation And Planning

Education record