Douglas Browman Email & Phone Number

Lanham, Md

Provide Pre-Sales Support for Customer Engagement Solutions within the Pitney Bowes Software Portfolio. Consulted and provided guidance to customers before and during their digital transformation. Assist clients with the integration of Customer Engagement Solutions that enable them to effectively communicate with their customers across multiple channels and platforms.

Richmond, Virginia Area

Sales Consultant for MFP’s, Printers, Projectors, and Digital Signage Products assigned to Public Business Unit accounts. Clients included Education, Healthcare, and State & Local Governments accounts in Maryland, Virginia, West Virginia, District of Columbia, and Delaware. Supported Dell Partners of Imaging Solution sales to Public Business Unit Accounts. • Sales of $4.5 million in first half of FY2012. • Won business from major projector competitor… Show more Sales Consultant for MFP’s, Printers, Projectors, and Digital Signage Products assigned to Public Business Unit accounts. Clients included Education, Healthcare, and State & Local Governments accounts in Maryland, Virginia, West Virginia, District of Columbia, and Delaware. Supported Dell Partners of Imaging Solution sales to Public Business Unit Accounts. • Sales of $4.5 million in first half of FY2012. • Won business from major projector competitor, Epson. • Created Managed Print Services offering centered around MFP’s for University of Virginia • Sales of $1.6 million in FY2010 and $1.0 million in first half of FY 2011. • Won business from major printer competitors, hp and Ricoh. • Increased Customer Satisfaction in all surveyed accounts. Show less

Richmond, Virginia Area

Pre- and post-sales Technical Consultant assigned to Mid-Atlantic Business Unit accounts and IBM Partners. Clients include Navy Federal Credit Union, Commonwealth of Virginia, State of North Carolina, First Health, Capital One Financial, Estes Express Lines, LabCorp, Chevy Chase Bank, Federal Reserve Bank, Marriott, and selected Small and Medium Business (SMB) accounts. Supported Sales of $12 million in 2006, $34 million in 2007, and $21 million in 2008. • Captured business from… Show more Pre- and post-sales Technical Consultant assigned to Mid-Atlantic Business Unit accounts and IBM Partners. Clients include Navy Federal Credit Union, Commonwealth of Virginia, State of North Carolina, First Health, Capital One Financial, Estes Express Lines, LabCorp, Chevy Chase Bank, Federal Reserve Bank, Marriott, and selected Small and Medium Business (SMB) accounts. Supported Sales of $12 million in 2006, $34 million in 2007, and $21 million in 2008. • Captured business from major ECM competitors, EMC and Mobius. • Helped close sales of $3.6 and $3.8 million at Capital One Financial. • Increased ECM user licenses by 40% via new projects at Navy Federal Credit Union. • Led a complex solution team that resulted in a $3.5 million sale at a LabCorp. • Architected custom Content Management Solution enhancements for Owens & Minor. Show less

Richmond, Virginia Area

Managed sales for $10 million general territory and served as national account manager for Verizon, Citigroup, Navy Federal Credit Union, Pentagon Federal Credit Union, Chevy Chase, Capital One Financial, and Estes Express Lines. Collaborated with IBM Printing Systems partners to architect and close solution sales.• Attained “Hundred Percent Club” 2001 through 2004, reaching 105% of quota in 2001, 132% in 2002, 117% in 2003, and 103% in 2004.• Played integral role in… Show more Managed sales for $10 million general territory and served as national account manager for Verizon, Citigroup, Navy Federal Credit Union, Pentagon Federal Credit Union, Chevy Chase, Capital One Financial, and Estes Express Lines. Collaborated with IBM Printing Systems partners to architect and close solution sales.• Attained “Hundred Percent Club” 2001 through 2004, reaching 105% of quota in 2001, 132% in 2002, 117% in 2003, and 103% in 2004.• Played integral role in Eastern Region’s #1 ranking 2001 through 2005 for printer revenue and profits.• Gained largest transaction in division’s history, a $16 million sales contract with Verizon in 2002.• Won “Regional Manager’s Award” 2001 through 2003 for increasing account revenues and 2003 “Vice President’s Award” for exceptional performance. • Turned around a major national account that had been experiencing low customer satisfaction.• Competently managed a Beta test project for an unannounced product Show less

Richmond, Virginia Area

Provided pre- and post-sales support for Virginia and Eastern North Carolina accounts. Sales volume averaged $8 million annually. Designed and validated solutions for both direct and partner sales. Developed and installed solutions that converted competitive print data streams to IBM’s Advanced Function Printing (AFP) data stream in support of Content Manager On-Demand. Clients included Bell Atlantic, Verizon, Crestar Bank, SunTrust Bank, Carolina Power & Light, Virginia Power, Bell South… Show more Provided pre- and post-sales support for Virginia and Eastern North Carolina accounts. Sales volume averaged $8 million annually. Designed and validated solutions for both direct and partner sales. Developed and installed solutions that converted competitive print data streams to IBM’s Advanced Function Printing (AFP) data stream in support of Content Manager On-Demand. Clients included Bell Atlantic, Verizon, Crestar Bank, SunTrust Bank, Carolina Power & Light, Virginia Power, Bell South, University of Virginia, Wachovia Bank, BB&T, and Capital One Financial. • Consistently exceeded quota attaining 150% of quota in 1994, 177% in 1995, 260% in 1996, 232% in 1997, 187% in 1998, and 159% in 1999. • Negotiated $10 million sales contract with Bell Atlantic in 1998.• Attained “Hundred Percent Club” 1994 through 1999; captured market share from major competitors Xerox, Storage Technology Corporation, and Oce Printing Systems.• Played key role in solving technical problem in critical situation with Capital One account; identified a timing issue that enabled engineers to solve quality problem with statement printing.• Earned “Top Technical Specialist in North America Award” in 1998 out of 300 specialists, “District Manager’s Awards” 1992 through 1999 for competitive wins, and “Vice President’s Award” 1996 through 1999 for sustained levels of high performance. Show less