Dr. Daniela Krotzer Email & Phone Number

*Provides oversight of all aspects of fiscal operation.*Develops strategies to meet objectives such as budgeting, building reserves, capital planning, new projects and initiatives.*Performs evaluation and assessment of overall operations.*Leads, develops, and holds individuals accountable to deliver positive results and meet individual and company goals.*Assures an organizational work climate of collaboration, creativity, innovation, and accomplishment for all objectives.*Establishes and maintains an effective organizational/management structure for areas of accountability.*Recommends for approval the annual objectives, strategic plans, and programs for effective long-range development.*Enhances systems, processes, and business metrics required for tracking the key performance measures needed to meet internal and external financial/growth targets and goals.*Maintains and promotes a clear view of the objectives and mission while advancing the mission and strength of an intricate part of an integrated system of mental health services.*Leads in a manner to grow, develop, coach, and mentor direct reports. Develops leaders by defining roles/responsibilities, promoting continuous learning, education and training, and assessing performance. Provides clear expectations and standard of accountability to ensure consistency with mission, vision and core values.*Performs as an integral part of operational analysis and decision making, including the development of annual budgets and policy positions. Monitors the quality, volume, and profitability of services, and initiates actions as necessary to maintain and improve these parameters.*Participates in professional organizations and related activities in order to keep abreast of practices in mental health care, and informs others of current trends.*Monitors the quality, volume, and profitability of services, and initiates actions as necessary to maintain and improve these parameters.

・Founded startup nonprofit which focuses on the development of a new digital platform that significantly increases various resources and services of individuals in crisis.・Led all aspects of executive management, business planning & new business development, risk management from market research and finance to operations and marketing, ensuring that the nonprofit's vision was followed.・Formulated the company's vision, goals, and objectives; hired and trained new board members and volunteers.・Built and maintained strategic partnerships with potential investors/funders and partners.•Addresses referrals from providers including referrals via warm hand-offs•Assesses needs and coordinates services•Maintains weekly scheduled appointments in NCS' electronic records systems called TheraNest•Provides therapeutic services to patients and their families•Works in collaboration with multidisciplinary team members including external partners•Completes required documentation and paperwork including bio-psychosocial assessments, treatment planning, and implementation in a timely manner•Demonstrates cultural competency and commitment to patients•Demonstrates commitment to the philosophy of the agency•Maintain a caseload of 20-25 patients weekly, and a minimum of 5 patients a day•Other duties as assigned•Field Instructor for the following universities: Angelo State University, Baylor University, the University of Tennessee, the University of Texas at Arlington, the University of Texas at El Paso, the University of Texas at San Antonio, Our Lady of the Lake University, Walden University, Western New Mexico University, and Winthrop University.・Certified Mental Health Integrative Medicine Provider (CMHIMP). Certified in Traumatic Stress Studies. Certified Clinical Telemental Health Provider (CTMH). Certified Dialectical Behavior Therapist (C-DBT). Gottman Level 3 and EMDR (Eye Movement Desensitization and Reprocessing) trained.

San Antonio, Us

ESSENTIAL DUTIES AND RESPONSIBILITIES• Own project management for research and data analytics initiatives for the organization • Lead analytical exploration and evaluation of the landscape of data, tools and cutting-edge techniques to build predictive models in a well-governed manner• Develop rich insights and data visualizations to communicate ideas to stakeholders and Haven for Hope leaders and staff members• Lead collaborative initiatives with data engineers to validate and deploy solutions in an efficient, sustainable and usable manner.• Champion the facilitation of relationships both within the company and the external data science community to continue to attract and develop top-tier partnerships and research opportunities.• Represent the organization in regards to Data Science and present out research projects. • Lead collaborations with universities and research conferences national and internationally.• Develop custom data models and algorithms to apply to data sets• Lead predictive modeling to increase and optimize outcomes and client experiences• Lead, support, and influence the achievement of the mission, goals and objectives by implementing strategies to effect high productivity through technical solutions• Lead data mining using state-of-the-art methods• Lead the continuous enhancement of data collection procedures to include information that is relevant for building analytic systems• Own processing, cleansing, and verifying the integrity of data used for analysis• Complete organizational ad-hoc analysis and presentation of results in a clear manner• Create automated anomaly detection systems and constant tracking of its performance• Collaboration with program and department leaders to ensure manuals reflect current operations and include contracting changes

San Antonio, Us

Provided long-term services to San Antonio/Bexar County for implementation and administration of the HMIS, a web-based database application to capture client information for participating social service agencies. Assisted in the planning, coordination and management of the HMIS in the following areas:• Planning, scheduling and meeting project objectives, including funding, budgeting and project reporting;• Determining guiding principles for implementation and administration of the HMIS;• Selecting minimum data requirements, defining criteria, standards and parameters for the release of aggregate data;• Ensuring adequate privacy protection provisions in project implementation and administration;• Planning and oversight of relevant technical infrastructure and services to implement and administer the HMIS;Assume primary responsibilities for daily operations of the HMIS, including: • Managing contractual agreements between HMIS and Partner Agencies;• Providing technical assistance to Partner Agencies in the use of the HMIS;• Developing training procedures and materials to support use of the HMIS;• Monitoring technical aspects of system functioning, speed, and database backup procedures of the HMIS;• Auditing access to and use of the HMIS to ensure full participation and compliance by Partner Agencies;• Developing standard reports and queries on HMIS usage and data for interested parties;• Developing strategies to ensure that resource information contained in the HMIS is expanded and updated regularly;• Monitoring issues related to contractual performance of the HMIS software vendor pertaining to software development, system upgrades, hosting and data protection services.Development and Management of Resources for Implementation, Operation and/or Expansion of the HMIS, including: • Researching, interpreting and preparation of information; • Determination of cost estimates and budgets.

San Antonio, Tx, Us

Developed several research proposals utilizing in-depth quantitative methods analysis techniques involving many unrelated factors and processes where there is little known historical precedent in compliance with The University of Texas at San Antonio guidelines. • Reviewed literature (proposed research in context) to state objectives, aims, hypotheses and statistical methodologies or statistical analysis plan (outcome measures) • Analyzed the proposed research by using statistical skills by using the following statistical data analyses software: Statistical Analysis System/Software (SAS), R Project for Statistical Computing (R), STATA, Statistical Package for Social Sciences (SPSS) and Geographic Information System (GIS). • Analyzed data sets and presented research findings at national and regional research conferences and annual meetings • Developed budgets for planned procurements, such as travel and other items • Worked with researchers and editors to publish in peer-reviewed journals

Washington, Dc, Us

• Provided free counseling to caregivers of seriously insured 9/11 veterans• Planned patient’s care• Created caregiver workbook module and self-care reflection worksheets• Developed peer-support groups

Denver, Co, Us

• Program Management: Statistical data analysis while continuously evaluating HIPPA data privacy and security provisions for safeguarding medical information • Clinical Management and Support: Increased case management and clinical support, including patients’ emotional, financial, career, lifestyle adjustment, patient and facility reports • Funding: Introduced new funding opportunities• Community Network: Grew community network between agencies which eradicated risk of patients’ malnutrition

San Antonio, Tx, Us

Principle Investigator—Comparison between PTSD and Schizophrenia to improve the current treatment of PTSD in soldiers returning from combat• Developed research proposal for the Wounded Transition Battalion Command and Medical Advisory Board at Brooke Army Medical Center in San Antonio, TX • Established Methodology for Research (procedures, instruments) through extensive literature reviews• Established Analysis Plan• Worked with Institutional Review Boards at The University of Texas at San Antonio and Brooke Army Medical Center (Fort Sam Houston)• Presented Comparison between PTSD and Schizophrenia to Wounded Transition Battalion Command and Medical Advisory Group and The University of Texas at San Antonio to faculty and studentsStudent Researcher • Developed research proposal and achieved grant funding• Reviewed literature (proposed research in context)• Researched objectives/aims/ hypotheses• Completed Human Subject Training• Worked with human research subjects• Provided methodology for the research (procedures including screening procedures, outcomes measures)• Provided analysis plan (data evaluation)

San Antonio, Tx, Us

• Formulated research and grant proposals • Researched objectives/aims/ hypotheses• Specified methodology for the research (procedures including screening procedures, outcomes measures) and conducted analysis plan (data evaluation) • Worked with 600 human research subjects

Appointed Commission Member by Mayor and City Council• Recommended improvements to elected and appointed officials concerning the protection, preservation and promotion of Cibolo’s historical, cultural, environmental and recreational resources and programs• Developed written, enforceable standards related to the use of city’s park and recreational land and facilities that were later adopted by the elected and appointed city officials• Discovered new revenue opportunities

• Teaching Experience: Procedures of operations, minimum standards, Youth for Tomorrow, information technology, Satori alternatives to managing aggression, trauma informed care• Program Management: Analyzed case load standards and assignments; planned staff meetings and supervision; designed new scheduling procedures; devised records and confidentiality processes; evaluated computer and internet protocol• Home Management and Support: Examined home monitoring; completed quarterly evaluations; foster parent documentations; facility notes; background checks; therapeutic and treatments services; developmental plans and corrective actions; investigations and inspections; addendum and changes in homes; support services; retention services; emergencies, disasters, and major life changes• Intake, Assessment, Placement Procedures: Intake assessments; placement documentation; preliminary service plans; clinical referrals; subsequent placements• Service Planning: initial service plans; service plan reviews; clinical staffing• Service Provision: Contact notes, record tracking; serious incidents and reporting; supervision; community resources; permanency planning; allowance; foster/adopt documentation; Tier procedures; Star Health case management• Discharge Planning: Discharge plans, closing and archiving records• Behavioral Management and Intervention: Agency policies; debriefing procedures; restraint procedures, searches

Lawton, Oklahoma, Us

• Researched studies and assisted professors in their research, grant writing, and laboratory work• Handled computer related work, analyzed and compiled data, wrote reports, budgeting, and fundraisers • Tutoring and supervision of undergraduate students• Planning of interdepartmental meetings

Nonprofit Management

Doctor Of Philosophy (Phd), Applied Demography

Master'S Degree, Social Work

Bachelor Of Arts (B.A.) "Summa Cum Laude", International Languages & Psychology

Associates In Science "Summa Cum Laude", International Languages & Psychology