Senior Project Program Manager
CurrentPROJECT MANAGER/INSTRUCTORManaged the overall day-to-day aspects of the organization's information systems and project management, and all aspects of customer interfacing including sales, support, and training. • Managed the Day to Day Operations • Make presentations on topics of Project Management Knowledge Management Systems (PMKMS) Project Management (PM), Knowledge Management (KM), Virtual Project Teams (VPT), Collaboration and Customer Relations Management Systems (CRM)• Consult on Project Management Knowledge Management Systems (PMKMS) Project Management (PM), Knowledge Management (KM), Virtual Project Teams (VPT), Collaboration and Customer Relations Management Systems (CRM)• Constant on Enterprise Web Application• Completed projects in IT (Networking and E-Commerce applications), working with IT staff and business personnel to map business processes to IT design and creating project plans• Consulted with other project managers on problem projects and identify opportunities for rescuing projects • Managed full cycle project management and project rollout (including all aspects of PMBOK Methodologies) including Scope Management, Change Control, Requirements Gathering and Management, Risk management, and Reporting to upper management• Completed Data Modeling, Process Flow Management, Electronic Business Systems Development and resign • Mentored, provided instruction and training to staff, concept origination and evolution• Managed service level agreements from VARs and other vendors through contract management• IT SDLC, Project and Knowledge Management Training; including Prep Course of the Project Management Professional • Organizational Project Management Modeling and Assessment
