- Monitored and maintained network operations to ensure high availability and performance, identifying and resolving incidents in real-time to prevent downtime and improve efficiency.- Oversaw the design evolution and optimization of operational networks, contributing to strategic network planning and upgrades aligned with organizational needs.- Applied industry knowledge and functional expertise in network management to develop solutions for issues of moderate complexity, enhancing system resilience.- Supported and guided junior team members, reviewing and overseeing their tasks to maintain a consistent standard of network performance and reliability.- Configured and maintained Cisco Identity Services Engine (ISE) for secure network access, ensuring compliance with security protocols.- Managed and optimized F5 Load Balancers to enhance network load distribution, reducing latency and improving end-user experience.- Administered SRX Firewalls to safeguard network boundaries, implementing firewall policies to maintain secure network architecture.- Utilized Cisco routing and switching solutions to streamline data flow, improve network scalability, and maintain robust connectivity across operational environments.

• Deploy, maintain, secure, and troubleshoot enterprise level networks services/cryptographic devices valued at over $250M.• Manage administrative support efforts that enabled continuity in daily ops on $250K Small Comms Package. • Responsible for troubleshooting and resolving flapping IP Sec tunnel, and available IP address constraint. • Deployed SATCOM services for contingency mission effort.• Support leadership in configuration and troubleshooting of training over 200 Air National Guard personnel lab capable of Domain Controller Services.• Monitor inventories and status of assets using Air Force guidelines and custom-built databases and websites.• Design and procure the first next generation Cyber training lab (>$50k) for the Louisiana Air National Guard to ensure the team is provided sufficient training to accomplish the mission. • Responsible for training and mentoring incoming Airmen to prepare them for success in the rigorous United States Military training regimen.• Install, administer, and manage Windows domain Servers and Workstation projects.• Benchmark network resources, analyze performance and provide modifications for improvement.• Monitor, analyze, and report on security requirements and controls set by the United States Air Force.t

- Primary setup includes: Canon 6D, Canon 28-70mm f/2.8, Canon 50mm f/1.8, Canon 85mm f/1.8, and Tamron 70-200mm f/2.8- Utilize Adobe Lightroom and Photoshop for photo editing - andrxwxst.com is where you can find my work

● Supports the FBI Tier 3 Network Operations Unit in maintaining both the unclassified and classified enterprise, utilizingtechnologies such as EIGRP, MPLS, BGP, DMVPN, STP, multi-point GRE tunnel, and multicast routing● Collaborates closely with the Network Engineering Unit and Data Center Networking to identify faults in the enterprise,discuss solutions, and implement break-fix changes as necessary to ensure maximum customer network availability● Maintains and configured Cisco 3750 and Cisco 3850 stack switches, ISRs, ASRs, Catalyst switches, Nexus Switches, F5 Load Balancers, and ASR9K on OTN (Optical Transport Network), ITP (Internet Transport Protocol), PIP (Private IP Cloud), and Frame-Relaycircuits● Identifies changes to be made in Prefix-Lists in the Core to ensure that customers are able to route properly, and to ensure thattraffic is allowed for application access in the Data Centers, Azure Cloud, and AWS Cloud● Mentors Tier 2 technicians and teaches them how to diagnose basic network issues to ensure a smoother workflow

- Apart of one man team charged with administering a network with 80+ branch locations interconnected with VeloCloud SD WAN utilizing MPLS and Broadband circuits.- Responsible for for configuration and remote deployment of new network infrastructure migrations - Spearheaded project refreshing routers for 30 branch locations. Converting them from EOL SRX100/110s to SRX300s- Responsible installing, configuring, maintaining, updating, and troubleshooting the following technologies: Juniper routers/switches, VeloCloud SDWAN, Palo Alto firewalls (PA-5220) and Panorama, and Cisco Meraki for wireless- Address escalated network tickets from Service desk

- A member of a three man networking team responsible for maintaining a network servicing 5000 users. - Responsible for configuring and upgrading cisco switches, routers, and ASA firewalls. Routing protocols primarily used are EIGRP and BGP for our tier 1&2 sites, while also using a variety of circuit types; MPLS, DIA, Broadband. - Responsible for maintenance, implementation, and troubleshooting of Acadian’s Tier 3 Cradlepoint network, a SDWAN-like LTE solution interconnected utilizing DMVPN.- Heavily contributed in building a new dispatch/comm center in Dallas to include site survey, network node configuration and install, network troubleshoot and triage. - Contributed to configuration of network gear for the completion of Acadian’s new Equinix colocation. - Configured, upgraded, installed a pair of HA FTD converted ASA-5508Xs and accompanying ‘internet’ switches in Acadian’s Corporate HQ location- Lead project to create four new dhcp scopes/vlans to alleviate congestion of previous scope at one of Acadian’s main campus- Marshalled various smaller projects such as; IDF relocation, cisco meraki camera installation/provisioning, network device replacements (cisco C891s, SG300s), UPS battery replacements, etc..- Currently spearheading network design and install of a Tier 3 site in North LA- Utilize ticketing system, ManageEngine, to address elevated tickets from servicedesk- Utilize network tools such as ISE, Umbrella, Solarwinds

- Under general supervision, manages the day-to-day activities of the Network Operations Center (NOC), including all Cyber Security activities.- Ensures effective and efficient operation of network systems, architecture and topology through deployment and oversight of network operations specialists, that all operating systems are adequate, functional, and conform to operation security policies and procedures.- Assists with the development and application of business processes to ensure appropriate service levels.- Develops and implements standards, procedures, and processes for the NOC. - Participates in strategic network planning, steady state operations planning, and development of contingency operation plans.- Plans and supports injection of new technologies and implementation of technology refresh.- Confers with and advises administrators, user representatives, and technical personnel regarding development and design of integrated network solutions.- Prepares recommendations based on monitoring results, tools analyses, and forensics.- Participates in the development and implementation of policies and procedures regarding network equipment, maintenance, and monitoring.- Prepares status reports. - Schedules routine system maintenance oversees application of proactive Cyber Security measures and manages reaction to Network Defense requirements.- Develops and maintains system architecture and operational documentation.

- Onboarded user profiles laptop/desktop setups for clients- Via powershell automation, provisioned end devices for new employees - Troubleshooted computer/telecom hardware following OSI model- Interacted with clients' problems over the phone- Swapped computer components such as RAM and power components - Navigated client systems Adobe, GotoConnect- Utilized Microsoft 365 and Azure/Active Directory for user account management

- Helps foster healthy relationships among residents through programming and mentorship- Executes safety measures and procedures to insure successful risk management in times of crisis- Performs as a liaison between residents and professional staff- Acts as a Residential Life ambassador during campus tours and open houses