Andrea Wagner Email & Phone Number

Beaverton, OR, US

United States

Bringing Ugly to Brilliant! Color correction, buffing, waxing, clay bar, Ceramic application, car restoration, Sales readiness. interior repair and recovery. oder removal, headlight restoration.

United States

High end white glove detailing, color correction, Bioremediation, ceramic application, mobile detailing- We do it top to wheels inside and out: We are defiantly not the cheapest and we are worth every penny.

United States

United States

PureSpace serves Oregon and SW Washington State, offering complete restoration and industrial cleaning services to homeowners, businesses, industries, schools, and other buildings.

Portland, Oregon Area

Hillsboro, Oregon

National

• Delivering a dynamic customer centric sales experience that is personalized, easy, and exciting with agents owning the customer journey producing great first impressions and lasting relationships.
• Leading and coaching teams on sales development and effectiveness nationally.
• Implementing a sales strategy that drives effectiveness.
• Develop and implement best practices.
• Net Promoter Customer Escalation callbacks and management.
• Partnering and collaborative with other departments within the organization.

Wilsonville

• Compiling and delivering performance plans and corrective action summaries.
• Making necessary changes in staffing based on day of the week, sales promotions, other anticipated events and call coaching data.
• Monitoring productivity of customer service representatives and generating reports.
• Reviewing call coaching data to monitor the customer experience and subordinate statistics.
• Monitoring individual, team and call center results to identify and act on both positive and negative performance trends to ensure attainment of revenue goals and performance targets.
• Monitoring service calls to observe employee demeanor, technical accuracy and conformity to company policies.

Beaverton

• Educated personnel on revenue, sales, product knowledge, customer relations and satisfaction, De-escalation, survey excellence, process and procedure, lead generation, and opportunity management.
• Communicated customer recommendations and issues to coaches, supporting high levels of customer satisfaction.

Wilsonville, OR

• Developed and implemented sales plans and supervised staff of over 25 personnel.
• Defined sales objectives, forecasting and developing annual sales quotas across multiple regions and territories.
• Determined prices by monitoring costs, competitions, and supply and demand.
• Created and distributed field-sales action plans.
• Maintained professional and technical knowledge by pursuing ongoing professional education through workshops and seminars.

Beaverton

• Trained struggling agents and teams on processes, sales, customer relations, support training, and more.
• Traveled overseas to direct a teams of 25 personnel or more.
• Served as a motivational speaker and trainer, helping teams meet and sustain metrics.

Beaverton, OR

Responsible for accounts receivable functions and served as first point-of-contact as a receptionist and as a pre- and post-press assistant.

Camp Pendleton, California

3043 Working with and transporting People, Vehicles, Weapons, and Supplies to keep this Country moving.

Getting Results Without Authority, Business Administration And Management, General, Certified

Identify the most common people challenges that leaders face in getting results when they lack authority. Define and identify the critical.

Associate'S Degree, Nursing Science, Associate Of Science

Activities and Societies: Customer Relations and Family Total CareSpecialized care for combative residents with Alzheimer s, Dementia..

Certification, Microsoft Office Suite - Business And Office Automation, 3.8

Microsoft Office Automation

Diploma, Business Administration And Management, General

Activities and Societies: Soccer, Softball, German clubArts, Science, Business, Soccer, Gymnastics, Softball.

Certification, Supply Admin And Operations Specialist