Award-winning international information and digital design agency creating effective customer communications and brands.Based in New York City and London, UK, we’re experts at turning difficult things into simple things. Focused on cutting through even the complex of subjects with clear, usable – and implementable – designs that create real-life results for our clients’ bottom lines.We’re as creative as we are thoughtful, working with some of the world’s biggest companies to drive new strategic thinking, new visual approaches, and new ways of communicating, to tap into customer instincts and attitudes to fulfill their needs, change their behaviour, and leave everyone involved – in a word – delighted.

Create NYC, an Ashfield Health company, is a different kind of advertising agency. We were purpose-built to execute core healthcare tactics efficiently. We thrive on getting tactics done cost-effectively with immediacy and creativity. For 10+ years, our staff has enjoyed the benefit of working remotely from across the country, embracing the efficiency it provides our organization. Collectively aligned to our agency’s core values, you will not find a more motivated group working together to drive efficiency.As an Operations Manager at Create NYC, I strived to make it matter. I collaborated with our internal teams to execute tactics. Prepared and submitted projects for review in client's electronic review system. Liaise with client operations colleagues to ensure projects route compliantly and efficiently through their system. Partner with vendors to ensure projects deploy accurately and compliantly.

Managed departments budgets, 150+ projects per year with multiple vendors working on each project. Coordinated internal resources & vendors for the flawless execution of projects. Pre-production duties included recruiting voiceover talent, script writing, and coordinating schedules. Acted as liaison between production company & creative vendors. Post-production duties included editing interviews, creating & maintaining detailed logs of footage. On site production duties included tele-prompting for executives during video shoots, part of AV team for live events, & award shows for charity events.

Provided leadership to a high volume hospitality team while engaging guests in a professional, enthusiastic manner. Generated a strong patron following by conveying warmth & professionalism. Possessed a strong memory along with excellent listening skills. Naturally gifted attention to detail. Always made quality decisions based on integrity of self & establishments principals. Strengthened bar operations by providing excellent customer satisfaction & initiated new ideas. Facilitated the training of new hires. Consistently educated current & new team members on spirits knowledge, as well as the execution of the redeveloping our craft cocktail movement. Collaborated with colleagues to complete tasks, managed delegating tasks, & accepted responsibilities whenever necessary. Communicated goals among owner, bar staff, & wait staff to better lead the team in a positive direction.