Research and propose business strategies to the management team and lead the implementation of the proposed business strategies.• Investigated and identified key areas for improvement in current business operations, leading to the proposed short-term and long-term strategies to turn around the company, resulting in the revenue increase in the FY2013 of 5 percent in contrast to the Thailand’s 2013 GDP growth rate of 2.9 percent• Conducted a comprehensive competitor analysis to… Show more Research and propose business strategies to the management team and lead the implementation of the proposed business strategies.• Investigated and identified key areas for improvement in current business operations, leading to the proposed short-term and long-term strategies to turn around the company, resulting in the revenue increase in the FY2013 of 5 percent in contrast to the Thailand’s 2013 GDP growth rate of 2.9 percent• Conducted a comprehensive competitor analysis to discover a compelling value proposition where sales and marketing team subsequently undertook as a direction to strengthen the company competitiveness• Developed tactics together with the sales and marketing team to effectively convert leads to customers from THAIFEX and PROPAK 2012, resulting in new customer orders worth a total of $560K per year • Setup and led the steering committee to create a holistic visualization of business processes and workflows with BPMN, which assisted in the succeeding discovery of cost-intensive activities and business reengineering opportunities• Introduced and demonstrated Google Apps scripting techniques to IT team to implement the business analytics and business process automation between Google Apps platform and other web services • Designed and prototyped a graphical root cause analysis web service based on customer complaints with Google Visualization API and Google Query Language• Devised a novel knowledge management practice that exploits new media to create more engaging and meaningful learning experiences for successors, resulting in the shorter training period• Provided directions for a creative packaging design team to create a morphological matrix for packaging designs used as an input for an IOS-based application of do-it-yourself (DIY) packaging designs, which is a part of mass customization manufacturing project Show less

Developed a prototype of a proposed novel software system called, Guided Learning Pathways: One Size Does Not Fit All! • Guided Learning Pathways (GLP) is an MIT-developed idea that creates alternative on-line pathways from start to completion of an academic course, so the learner can select her or his preferred path to achieve desired learning objectives.

Provided centralized application testing support for organization’s application development and projects.• Successfully delivered Work Transition Project (WTP) within change in control (CIC) date, satisfying sending team’s expectation and leading to the service establishment in Asia Pacific region• Completed a knowledge transfer session in Houston within 17 business days as a part of the WTP, resulting in the abilities to provide fundamental application supports to users as well as… Show more Provided centralized application testing support for organization’s application development and projects.• Successfully delivered Work Transition Project (WTP) within change in control (CIC) date, satisfying sending team’s expectation and leading to the service establishment in Asia Pacific region• Completed a knowledge transfer session in Houston within 17 business days as a part of the WTP, resulting in the abilities to provide fundamental application supports to users as well as continuing on-going work relating to the WTP• Handled and resolved most of the PMTS tickets with little help from former subject matter expert, who was assigned to another unit; exceeded defined service-level objective• Initiated and led a meeting of 7 multinational members to address concerns and potential issues of a server upgrade, which yields to a comprehensive draft of server upgrade plan that would avoid possible impacts from service interruption • Led and motivated the whole Bangkok ATS team to creatively create 14 posters for Safety Challenge Competition, which made BATS team achieve the 51st rank in Global positions Show less

Provided technical consultation and supporting services on company's document management system (DMS) to users worldwide. • Constructed in-depth analysis for design and uses of FileNet system, which significantly reduced problem investigation time• Conducted FileNet setup, configuration and deployment to meet business requirements• Monitored system availability for timely recovery, resulting in overall decreased downtime

Designed and developed PASA website based on MVC design pattern using JSP, Jakarta Struts Framework and Apache Tomcat Server 5.5. • Led initiative to design interactive forms in MS Access; applied usability heuristics method which increased user productivity • Developed Java application for Pennsylvania Alternative System of Assessment (PASA) to use barcode scanners that automatically stored data and ensured database integrity • Designed and developed PASA website based on… Show more Designed and developed PASA website based on MVC design pattern using JSP, Jakarta Struts Framework and Apache Tomcat Server 5.5. • Led initiative to design interactive forms in MS Access; applied usability heuristics method which increased user productivity • Developed Java application for Pennsylvania Alternative System of Assessment (PASA) to use barcode scanners that automatically stored data and ensured database integrity • Designed and developed PASA website based on Model-View-Controller design pattern using JSP, Jakarta Struts Framework and Apache Tomcat Server 5.5 Show less

Designed and developed a module preventing project feasibility reports generation from human errors using MS office Automation in MS Word. • Designed and developed an assistance module providing constructive help to users in making company reports by using VBA in MS Word.