As a general manager at Dollar Tree, I oversee the daily operations of a large retail store that offers a variety of products at affordable prices. I am responsible for managing inventory, merchandising, sales, and customer service, as well as leading and motivating a team of over 20 associates.I have more than 10 years of experience in the food and beverage industry, where I developed a passion for serving others and delivering upscale, above and beyond, and extraordinary guest service. I have worked as a manager on duty at French Broad Chocolates, a certified benefit corporation that produces artisan chocolates, and as a general manager at Hana Sushi, a Japanese restaurant that offers authentic cuisine and a cozy atmosphere. In both roles, I ensured the highest standards of quality, safety, and sanitation, as well as trained and coached staff, handled complaints, and increased customer retention and satisfaction.My mission is to create a positive and rewarding work environment for my team, where they feel heard, supported, and valued. I also strive to make work a fun and happy place to be, where we can collaborate, learn, and grow together. I believe that when my team is happy and engaged, they will perform their best for me, the company, each other, and most importantly, the customer.