Jeanelle Mildred Erive Email & Phone Number

Metro Manila, Philippines

Pasig, National Capital Region, Philippines

Lead and mentor a team of B2B sales representatives, providing guidance on sales techniques, and product knowledgeMonitor sales performance metrics and KPIs, tracking progress against targets and identifying areas for improvement.Foster a positive and collaborative team culture, encouraging teamwork, creativity, and continuous improvement.Collaborate with senior management to develop sales strategies, goals, and action plans aligned with company objectives and market trends.Analyze market dynamics and competitive landscape to identify opportunities for growth and differentiation within the B2B sector.Develop and implement sales tactics and campaigns to target key accountsCultivate and maintain strong relationships with key decision-makers and stakeholders at client organizations, understanding their needs and providing tailored solutions to drive value and ROI (Return on Investment)Prepare and analyze sales data and pipeline reports to gain insights into sales trends, customer behavior, and market opportunities, and use findings to inform strategic decisions and resource allocation.

Pasig, National Capital Region, Philippines

Act as the main contact for project-related queries and communication.Work with project managers and team members to create plans, timelines, and goals, coordinating activities and resources to meet deadlines.Collaborate with various teams like customer support, marketing, and product development to align project activities with overall organizational goals.Monitor project progress, identifying risks, and addressing them promptly, keeping projects on track.Ensure clear communication among team members, stakeholders, and management throughout the project.Maintain accurate project documentation and provide regular updates and presentations to stakeholders.Review project outcomes, highlighting achievements and challenges, and suggest improvements for future projects.Encourage teamwork and knowledge sharing in a supportive work environment.

Pasig, National Capital Region, Philippines

Support Account Managers in fostering strong relationships with Key Clients, acting as a reliable contact for inquiries, requests, and issues.Proactively engage with clients to grasp their needs and challenges, offering tailored support and solutions to enhance satisfaction.Coordinate communication between clients and internal teams like Account Managers and Product Development, ensuring alignment on project details.Handle client enquiries promptly and professionally, offering precise information and assistance to resolve issues.Refer complex issues to Account Managers or appropriate internal stakeholders, ensuring swift resolution and client contentment.Maintain accurate records of client interactions and prepare regular reports on account activity and upcoming opportunities.

Pasig

Build and maintain strong relationships with customers, photographers, and account managers, being their main contact for questions and support.Proactively talk to customers to understand their needs and give them personalized advice.Help customers and photographers with their questions and technical problems quickly and professionally.Work with different teams, like product development, to solve customer problems.Collect and analyze feedback from customers and photographersHelp create resources and training materials for customer support.

Bridgetown

Offer friendly and quick tech support to Apple customers over the phone, chat, or email.Guide customers through steps to fix issues, like updating software or changing settings.Send tricky problems to more experienced teams or Apple engineers.Write down what happened in customer conversations in the support system.Learn about new Apple products and how to fix them.Help customers make their Apple devices work better and safer.Work with other Apple support staff to solve problems and share tips.Notice patterns in customer problems and tell Apple's product teams so they can make improvements.

San Lazaro, Manila

Handle customer inquiries about PayPal disputes and claims.Investigate each case thoroughly, looking at transaction details and messages.Talk to customers and sellers to get more info and documents to solve problems.Decide if each case follows PayPal's rules.Work with other teams to fix hard cases.Tell customers clearly what's happening with their case.Teach customers how to stop disputes and keep their accounts safe.Write down everything that happens in the customer service system.Keep up with PayPal's rules about disputes and claims.

Mandaluyong, National Capital Region, Philippines

Review daily shipment logCommunicate with frontliners of the ordersCreate shipping network for outbound deliveriesTrack shipments and update master listHandle any issues or discrepancies with shipmentsCommunicate delivery updates with sales teamMonitor inventory and order more supplies when necessary