Area Manager
CurrentResponsibilities include ensuring accurate and timely order dispatching for New York City, Central New Jersey, and the surrounding areas, resolving issues affecting customer satisfaction, and maintaining high quality standards. Leading, coaching, and developing a team of associates, conducting regular meetings to communicate goals and provide performance feedback and support. Supervising daily operations, monitoring workflow for improvements, and implementing solutions to enhance efficiency and productivity. Tracking KPIs (productivity, quality, safety), analyzing data for trends in order to take corrective actions, and report metrics to upper management. Managing scheduling and shift planning, adjusting resources based on cost/demand, and ensuring smooth shift handovers. Identifying and leading process improvement projects, implementing best practices and new procedures, and collaborating with other departments for continuous improvement. Ensuring compliance with safety regulations, promoting a safe culture through training, and conducting audits to address issues promptly. Monitoring inventory levels, implementing best practices, and coordinating with supply chain and procurement teams to manage stock flow. Providing training and development, ensuring knowledge of policies, and fostering a positive, inclusive work environment.
