Danyal Rehman Email & Phone Number

Woking, Gb

Woking, England, United Kingdom

As an IT Service Desk Apprentice at Woking Borough Council, I contribute to ensuring smooth IT operations and exceptional user support. My responsibilities include: • Providing first-line support to resolve hardware and software issues, ensuring minimal disruption to users.• Monitoring IT systems regularly to maintain high-level security and operational efficiency.• Assisting in the setup, maintenance, and troubleshooting of various devices, including desktops, laptops, and phones.• Collaborating with different teams to identify and address technical challenges quickly and effectively.• Documenting technical issues and resolutions to build a robust knowledge base for future reference.• Prioritizing tasks in a fast-paced environment while maintaining a customer-focused approach.This role has strengthened my technical expertise, problem-solving abilities, and communication skills, as well as my dedication to learning and evolving in the IT field.

Woking, England, United Kingdom

As an Assistant Brazilian Jiu-Jitsu (BJJ) Instructor, I play a vital role in coaching and mentoring children in the art of BJJ. My responsibilities include: • Teaching children BJJ techniques while fostering discipline, respect, and self-confidence in a supportive environment. • Managing groups of children during training sessions, ensuring they stay engaged, safe, and motivated. • Organizing and supervising BJJ competitions with over 100 participants, managing schedules, coordinating with other instructors, and ensuring smooth operations. • Communicating effectively with parents, providing updates on their child’s progress and addressing any concerns in a professional and approachable manner. • Demonstrating patience and adaptability, tailoring teaching styles to accommodate the varying skill levels and learning speeds of children. • Ensuring the safety and well-being of all students by being extra aware and attentive to their needs during classes and events.This role has enhanced my leadership, organizational, and interpersonal skills, as well as my ability to handle high-pressure environments with professionalism and care.