Marcus Drellishak Email and Phone Number
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Marcus Drellishak is a performance-driven, strategic, and process-focused Operations Management Executive, offering 15+ years of experience in maximizing organization’s operational performance through organizing processes from inception-to-completion while implementing effective policies to promote a culture of collaboration and maximize profitability. He showcases an ability to lead multiple teams across various territories and regions, overseeing various business segments while elevating customer service deliverables, and handling customer engagement, acquisition, and retention strategies. He develops and executes comprehensive strategic plans to achieve streamlined operations that drive efficiency and productivity while providing insightful and fact-based recommendations to support organization strategic decision-making. He administers coaching, mentoring, training, and development to elevate personnel performance, achieve team synergy, and optimize operational outcomes while consistently exceeding expectations and earning increased responsibilities based on performance.As a concept-to-completion leader, Marcus has strategically managed end-to-end processes, people, systems, and operations to maximize business effectiveness, productivity, and efficiency while completing multiple projects on-time and in alignment with requirements. He possesses a proven track record in facilitating continuous process improvements; streamlining operations; generating cost optimizations; providing effective business leadership; and nurturing strategic relationships with stakeholders to drive business expansion on a year-over-year basis.Marcus showcases subject matter expertise in operations management, lean processes, optimizing resources, strategy development, implementing project management best practices, managing diverse teams, and P&L management. He promotes effective operational practices, contributing towards cultivating strategic company goals and target objectives while promoting an environment of high-performance and operational excellence.Skills: Operational Performance Optimization | Profitability Enhancement | Productivity Improvements | Cost Reduction | Business Leadership | Strategic Relationship Development | Resource Allocation | Project Management | Team Leadership | Training & Development | Performance Management | Strategic Planning | Strategic Goal Development | Customer Service Management | Customer Acquisition & Retention
Rak Industrial Services Inc.
View- Website:
- rakcorp.com
- Employees:
- 18
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General ManagerRak Industrial Services Inc.Lewis Center, Oh, Us -
Service Center ManagerAaa Cooper Transportation Nov 2021 - PresentGrand Prairie, Texas, United States -
Regional Director Of OperationsCentral Transport Feb 2018 - Nov 2021Nashville, Tennessee, United StatesEMPLOYEE ENGAGEMENT | SERVICE CENTER MANAGEMENT | OPERATIONS MANAGEMENT HR ACTION PLAN DEVELOPMENT | RESOURCE OPTIMIZATION | REVENUE GROWTHSTAFF MANAGEMENT | OSHA COMPLIANCE | TEAM LEADERSHIP• Assume a multifaceted and all-encompassing leadership role, handling daily responsibilities across multiple categories across multiple regions.• Lead mid-south region to achieve high-level growth and maximize profitability on a year-over-year basis while serving as a consistent top performer across multiple regions on a weekly basis.• Directed major engagements and national sales accounts while handling employee relations and formulating innovative solutions.• Oversaw various locations, including 43 different service centers covering MI, OH, IN, KY, WV, TN, AL, MS, VA, VW, and Canada while continuously improving processes and turning around underperforming operations.• Steer regional performance initiatives, OSHA compliance, HR issues/terminations, payroll, salary reviews, terminal staffing (salary/hourly), terminal expenses & budgets, fuel compliance, and OSD/quality initiatives.• Accountable for overseeing entire region’s dispatch operations, along with administering performance reviews, devising production metrics, and creating spreadsheets.• Cultivate HR action plans and terminal performance metrics used to grade daily, weekly, and yearly terminal performance while rolling-out strategies in an efficient and effective manner.• Oversee entire mid-south region while formulating strategies, optimizing resources, driving revenue growth, and maximizing profitability, along with recruiting, hiring, and training new personnel.• Evaluate, analyze, and administer determinations regarding employee termination/reinstatement cases during hearings/interviews as an Employee Termination Review Board (ETRB) Member.• Analyze staffing needs based on existing and expected business levels while completing expense reports. -
Terminal Manager, Break Bulk, P&D, Corporate Training, Sales & Service Manager, And SupervisorCentral Transport 2010 - Feb 2018Greater Nashville AreaDOCK OPERATIONS | PROCESS IMPROVEMENTS | QUALITY CONTROL | AUDIT & ASSURANCESTREAMLINE OPERATIONS | RECRUITMENT | PRICING PROPOSALS | REGULATORY COMPLIANCE• Streamlined terminal operations for largest U.S. service center (190+ employees), ensuring on-time freight processing, meeting freight cycle deadlines, production targets, and achieving quality controls.• Trained 50+ Terminal Managers regarding field operations while re-structuring training agenda and re-creating learning methods and materials to optimize the operations training program.• Managed Nashville operations, oversaw crews, and improved processes while leading 90+ employees and steering in-bound/out-bound dock operations to exceed production and quality standards.• Managed city operations with 60+ P&D drivers, achieved target objectives, audited company salvage freight, and performed operational/safety audits to ensure OSHA & DOT compliance.• Supervised terminal operations, implementing field tests, creating official management training guides, and certifying employees in hazardous materials handling and forklift operations.• Led terminal operations by managing standard operating procedures, recruiting and hiring new employees, supervising employee production, and resolving OSD issues.• Collaborated with regional sales staff and worked with directors while scheduling monthly sales calls and creating competitive pricing proposals to increase terminal freight volumes.• Selected delivery routes and evaluated daily production figures to exceed terminal P&L target goals while analyzing freight plans and labor needs by controlling daily workloads.• Structured dock-related operations while maintaining excellent audit scores in the largest terminal tier, encompassing all aspects of terminal operations, safety, and human resources.• Restructured failing terminals to fix operations and structured processes to improve services and reduce freight inventory and conducted performance reviews. -
Fleet Logistics Manager, Corporate Accounts Manager, And Management AssistantEnterprise Holdings Inc. Jan 2007 - Sep 2010Columbus, Ohio Metropolitan AreaFLEET OPERATIONS MANAGEMENT | VENDOR ENGAGEMENT | CUSTOMER SUCCESSTRAINING | COST REDUCTION | RELATIONSHIP DEVELOPMENT | FLEET LOGISTICS MANAGEMENT• Collaborated with maintenance vendors and completed annual employee reviews while training and coaching sales personnel and streamlining fleet operations to promote overall customer success, thus driving 20% increases in operating profitability.• Elevated branch revenue and improved corporate relationships through performing weekly sales calls and securing future rental reservations, thus winning “Century Club” Sales award based on performance excellence.• Enhanced vehicle utilization (12%+) on a year-over-year basis while adjusting personal and supply expenses by creating spreadsheets and executing rental rate strategies to minimize vehicle maintenance fees.• Reduced cleaning times by training new employees and introducing incentive plans to decrease employee costs while performing Fleet Logistics Management of 850+ vehicles and 30+ employees.• Oversaw maintenance requirements; adhered to customer demands; and facilitated preventative measures to elevate branch standards while maintaining full accountability for profit and loss (P&L) management.• Acquired deep understanding of customer requirements while expanding mutually-beneficial relationships with existing customers by continuously proposing innovative solutions to meet objectives.• Generated new sales and secured long-lasting relationships; crafted progress reports and forecasts; administered conflict resolution best practices to correct customer issues, securing trust and satisfaction.• Built trusted advisor relationships with key accounts, customers, and stakeholders while ensuring successful delivery of solutions in alignment with operational and business objectives.• Communicated monthly/quarterly operational progress to internal and external stakeholders.
Marcus Drellishak Skills
Marcus Drellishak Education Details
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Social And Behavioral Sciences -
Aveta Business InstituteOperations Management And Supervision -
Associate Of Arts (A.A.)
Frequently Asked Questions about Marcus Drellishak
What company does Marcus Drellishak work for?
Marcus Drellishak works for Rak Industrial Services Inc.
What is Marcus Drellishak's role at the current company?
Marcus Drellishak's current role is General Manager.
What is Marcus Drellishak's email address?
Marcus Drellishak's email address is ma****@****hoo.com
What is Marcus Drellishak's direct phone number?
Marcus Drellishak's direct phone number is +161458*****
What schools did Marcus Drellishak attend?
Marcus Drellishak attended The Ohio State University, Aveta Business Institute, Lorain County Community College.
What skills is Marcus Drellishak known for?
Marcus Drellishak has skills like Logistics, Transportation Management, Transportation, Logistics Management, Operations Management, Training, Ltl, Management, Freight, Team Building, Shipping, Trucking.
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