- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Perform preventive maintenance on peripherals equipment. Evaluate hardware, software and user program abnormalities.- Network and hardware design and maintenance as well as implement network and hardware projects, including server hardware, email and security systems, business applications, operating systems and other applications.- Perform simple troubleshooting and complete forms, logs and problem reports. Install and test hardware, software and network configurations for PC and/or Servers. - Database backup and recovery.- Install, modify and repair hardware components such as memory, disk, motherboard for PC’s and servers.- Respond to queries either in person or over the phone and remote computer assistance.- Install, configure, administer and maintain LAN hardware and system software.- Provide IP Phone Services, maintain, and repair Telecommunication devices.- Security awareness training for computer users.- Maintain and update organization's website.- Assist Marketing department for print design and advertising.

- Registration and maintenance of Dial-Up users.- Manage, upgrade and maintain Exchange Server and File Server.- Local Area Networks (LAN), Wide Area Networks (WAN) installation, maintenance and troubleshooting.- Install, upgrade and maintain hardware and system software.- Install, configure and maintain Mikrotik Routers.- Basic computer skills and effective internet use course.

- Create design solutions that have a high visual impact.- Logo design, corporate identity design, print design and advertising.- Work on layouts and artworking pages ready for print.- Work with printers, plotters and cutters.