The USAID Kosovo Compete Activity is a 5 years project aiming at promoting private sector competitiveness, increase Kosovo exports in the ICT, Wood Processing and Food Processing sectors. It strives to empower firms, organizations and institutions by improving the self-sufficiency of market systems in these sectors.General tasks:As a Market Access Expert, I am responsible for the technical and operational implementation of the market access competitiveness area. Specifically, I… Show more The USAID Kosovo Compete Activity is a 5 years project aiming at promoting private sector competitiveness, increase Kosovo exports in the ICT, Wood Processing and Food Processing sectors. It strives to empower firms, organizations and institutions by improving the self-sufficiency of market systems in these sectors.General tasks:As a Market Access Expert, I am responsible for the technical and operational implementation of the market access competitiveness area. Specifically, I provide leadership and expertise in identifying and developing market linkages and bolstering the capacity of existing market relationships in the three target sectors: ICT, Wood Processing and Food Processing.Specific tasks:-Contributes to development and revision of Sector Action Plans with market access technical activities.-Supports Sector Leads to oversee implementation of all market access project activities, assuring that project goals, objectives, targets and indicators are attained in a timely manner in accordance with the contract terms, -Leads research on target markets for project sectors as needed,-Develops/identifies targeted short term technical assistants (STTA) as required,-Promotes Collaborating Learning and Adapting (CLA) & Monitoring, Evaluation and Learning (MLA) practices,-Contributes to project outreach and communication efforts. Show less

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The Destination Kosovo is an online platform with the overall goal of promoting Kosovo as a tourism destination, improving access to information and increase number of tourists in Kosovo.General tasks:-Administrate day-to-day operations, including accounting and budget management, business development, performance metrics, and customer services.-Formulate and utilize marketing and promotional campaigns to articulate service value, manage the website and develop content for… Show more The Destination Kosovo is an online platform with the overall goal of promoting Kosovo as a tourism destination, improving access to information and increase number of tourists in Kosovo.General tasks:-Administrate day-to-day operations, including accounting and budget management, business development, performance metrics, and customer services.-Formulate and utilize marketing and promotional campaigns to articulate service value, manage the website and develop content for online publications.-Collaborate with industry partners to build valuable relations and achieve operational targets.-Generate new business by reaching out to new international clients. Show less

The Liga Unike (transl. Unique League) is a professional basketball league in Albania and Kosovo established by Kosovo Basketball Federation and Albanian Basketball Federation. The first inaugural season has started on 6 April 2021, and the league was praised from Turgay Demirel, president of FIBA Europe.Responsible tasks:-Responsible for the functioning of the League and its departments (Game Schedules of 106 games in men and women categories, Investments, Marketing, Finance… Show more The Liga Unike (transl. Unique League) is a professional basketball league in Albania and Kosovo established by Kosovo Basketball Federation and Albanian Basketball Federation. The first inaugural season has started on 6 April 2021, and the league was praised from Turgay Demirel, president of FIBA Europe.Responsible tasks:-Responsible for the functioning of the League and its departments (Game Schedules of 106 games in men and women categories, Investments, Marketing, Finance, Public Relations, Risks, and Stakeholders coordination activities).-Analyzed different kinds of information (financially feasible) and created links among them for decision-making purposes. -Served as a communication link with the board of directors for reporting and implementation of the overall strategy of the league.-Organized trainings for referees of Kosovo and Albania.-Managed relationships with TV and Media partners of the leagues.-Prepared working plans and financial reports for Executive Board.-Pre-season inspection of the sports arenas.-Participated in every game of the league. Show less

Kompas is one of the most important travel companies in Europe and most definitely one and only genuine Adriatic Ambassador. Based in Slovenia, Kompas connects all the important European markets with its wide range of premium, classic and innovative travel services, which are handled by an impressive and extensive national and global network of 20 Kompas offices located all around Europe and in the USA.Responsible tasks:-Cultivated long-lasting relationships with tourism actors in… Show more Kompas is one of the most important travel companies in Europe and most definitely one and only genuine Adriatic Ambassador. Based in Slovenia, Kompas connects all the important European markets with its wide range of premium, classic and innovative travel services, which are handled by an impressive and extensive national and global network of 20 Kompas offices located all around Europe and in the USA.Responsible tasks:-Cultivated long-lasting relationships with tourism actors in Kosovo, Albania and Northern Macedonia including hotels, restaurants, guides, tour operators, attractions and transport service providers so that the company could secure valuable deals on services to be sold internationally.-Designed and executed travel programs and tours in Kosovo, Albania, and Northern Macedonia.-Protected company reputation and built a loyal client base by working relentlessly to resolve problems and improve customer satisfaction. Show less

Part of the Promoting Private Sector Project (PPSE a project financed by Swiss Development Cooperation and implemented by Swisscontact) team from 2014-2019 that generated 850 full-time employment, net additional income amounting to €2 million, counting 1,000 beneficiary small and medium enterprises in Kosovo by using a Market Systematic Development Approach (MSD).Responsible tasks:-Involved in the mapping and assessment of market actors.-Prepared and updated the tourism sector… Show more Part of the Promoting Private Sector Project (PPSE a project financed by Swiss Development Cooperation and implemented by Swisscontact) team from 2014-2019 that generated 850 full-time employment, net additional income amounting to €2 million, counting 1,000 beneficiary small and medium enterprises in Kosovo by using a Market Systematic Development Approach (MSD).Responsible tasks:-Involved in the mapping and assessment of market actors.-Prepared and updated the tourism sector market strategy.-Designed intervention concepts and business models.-Engaged in the assessment of the potential implementation partners.-Engaged in the deal-making process and prepared the partnership agreement with the intervention implementation partners.-Prepared result chains and defined measurable indicators for the sector interventions.-Ensured continuous monitoring and reporting of results and provided inputs to the monitoring unit. Show less

Kosovo Energy Distribution Services (KEDS) is a joint stock company that operates throughout Kosova. KEDS J.S.C. has the exclusivity of electricity distribution. The company is established in 2009, while its operational activities were initiated on May 08, 2013, when it finally split from KEK J.S.C.KEDS J.S.C. is owned by prestigious Turkish companies Calik Holding and Limak.Responsible tasks:-Managed Supply/Commercial Division of Prishtina District with more than 160’000… Show more Kosovo Energy Distribution Services (KEDS) is a joint stock company that operates throughout Kosova. KEDS J.S.C. has the exclusivity of electricity distribution. The company is established in 2009, while its operational activities were initiated on May 08, 2013, when it finally split from KEK J.S.C.KEDS J.S.C. is owned by prestigious Turkish companies Calik Holding and Limak.Responsible tasks:-Managed Supply/Commercial Division of Prishtina District with more than 160’000 customers and 280 employees separated into three main departments: Customer Care Department, Analysts Department, and Billing Department.-Instructed and trained field teams.-Conducted multiple analyses of customers with debt, and provided new ideas and strategies to be implemented in the field.-Increased collection of Prishtina District with 10.00% or EUR 1.5 Million (2012 vs 2013). Show less

Under a U.S. Agency for International Development (USAID)-funded project, Tetra Tech was responsible for building the capacity of the Korporata Energjetike e Kosoves (Kosovo Energy Corporation, or KEK), a vertically integrated mining, generation, and distribution company with 450,000 customers and 7,800 employees. The project objectives were to improve the electric utility’s commercial performance and support its privatization.Responsible tasks:-Supported the district operations of… Show more Under a U.S. Agency for International Development (USAID)-funded project, Tetra Tech was responsible for building the capacity of the Korporata Energjetike e Kosoves (Kosovo Energy Corporation, or KEK), a vertically integrated mining, generation, and distribution company with 450,000 customers and 7,800 employees. The project objectives were to improve the electric utility’s commercial performance and support its privatization.Responsible tasks:-Supported the district operations of the KEK’s Network and Supply Divisions to increase collections.-Trained employees of KEK on planning, implementation of the activities and monitoring of the results.-Conducted multiple analyses of customers, and provided new ideas and strategies to be implemented in the field.-Supported the recruiting process, to ensure the hiring of competent employees. Show less

ProCredit Bank is a development-oriented commercial bank offering excellent customer service to small and medium enterprises and to private individuals who have the capacity to save and who prefer to do their banking through electronic channels.Responsible tasks:-Executed marketing plans for business loan programs, to meet business loan production goals.-Assisted customers by explaining different credit policies.-Collected all necessary information and documents from clients… Show more ProCredit Bank is a development-oriented commercial bank offering excellent customer service to small and medium enterprises and to private individuals who have the capacity to save and who prefer to do their banking through electronic channels.Responsible tasks:-Executed marketing plans for business loan programs, to meet business loan production goals.-Assisted customers by explaining different credit policies.-Collected all necessary information and documents from clients completing loan applications.-Conducted background checks and verification to ensure if the customer meets the requirements.-Participated in the verification and registration of the client’s collateral in Municipality Offices.-Analysed loan applications of different applicants and approved or denied them, all in consultation with management.-Monitored business plans of the clients to safeguard the bank's investment.-Monitored loan portfolio.-Provided monthly reports on receivable trend analysis and customer account deterioration as required by corporate credit.-Analysed potential loan markets and developed referral networks to locate prospects for loans. Show less

With headquarters in Washington, DC, FINCA's International goal is to provide low-income people around the world the tools they need to succeed. FINCA offers responsible financial services, such as small loans or savings accounts; by reaching people in remote communities.Responsible tasks:-Identified potential clients for microloans-Analysed applicant’s financial status for loan evaluation to determine the feasibility of the loan.-Worked with clients to identify their… Show more With headquarters in Washington, DC, FINCA's International goal is to provide low-income people around the world the tools they need to succeed. FINCA offers responsible financial services, such as small loans or savings accounts; by reaching people in remote communities.Responsible tasks:-Identified potential clients for microloans-Analysed applicant’s financial status for loan evaluation to determine the feasibility of the loan.-Worked with clients to identify their financial goals and to find ways of reaching those goals.-Participated in meetings for decision-making of loan applications.-Negotiated payment arrangements with customers who have delinquent loans.-Monitored loan portfolio.-Trained new employees on loan methodologies and FINCA MFI policies. Show less