Eric Bose Email & Phone Number

Saint Paul, Mn, Us

Plantation, Florida, Us

• Evolve the Learning and Development Blended Learning Strategy (ILT, VILT, and Digital) through research and development (R&D) methods• Lead immersive learning technology roadmap; including implications and use case applications for Augmented Reality (AR), Virtual Reality (VR), Artificial Intelligence (AI), Machine Learning (ML), and Deep Learning (DL)• Create strategic learning analysis and modality delivery models that create the foundations for design, development, and implementation of programs that align to business metric targets• Evaluate data algorithms, program performance indicators, and high-value targets to strategically plan and implement accelerated learning competency models• Leverage and implement complex adult learning methodologies and structure them to practical application; resolving business challenges, elevating operational efficiencies, and improve key success metrics• Effectively function as a senior business leader across customer service, operations, marketing, and communications with an emphasis on Customer Service Representatives (CSR), Customer Service Leadership, and Specialty Programs • Provide technical subject matter expertise in the implementation and evolution of the enterprise-wide learning management system (LMS)• Provide written communications and oral presentations for owned training programs, targets, and metric dashboards that align to Learning and Development Leadership and Business Leadership goals• Support project management team through consultative and realistic project planning best practices

Minneapolis, Mn, Us

• Maximize the global customer, field, and internal learner experience through consultative business partnerships• Launched the largest customer education portal in Medtronic history with a 55% reduction in operation costs• Strategically drive digital product consumption; expansion to 190 countries and 1200% growth – reaching over 450K registered users globally• Lead the Center of Excellence for Digital Education and partner with regional education teams (EMEA/APAC) to deliver consistent global deployment• Lead user journey design, UX, creative media development, program operations, and platform teams to deliver excellence in global reach and maximize therapy adoption• Drive data algorithm strategy including, automated data functions, dashboards, KPIs, content consumption, and heat maps• Communicate key account digital instructional strategies, cross-business insights, and success stories• Financial oversight including, annual operating plan, technology roadmap investments, and resource management • Recruit, manage, and develop a solid multi-disciplinary team that drives the learning culture and mission

Minneapolis, Mn, Us

• Drive Neuroscience and Medical Surgical U.S. customer and field sales learner experiences through consultative business partnerships that use the Shared Services Team• Streamline COE Digital Education program operations through process refinement and project tracking capabilities leading to a 58% reduction in wasted time/resources• Simplify the complexities of digital media design and delivery for internal and external consumption, leading to a 67% reduction in vendor spend• Lead instructional design, creative media development, AR/VR programs, operations, and platform teams to deliver excellence in global reach and maximize therapy adoption• Drive machine learning data strategy including, actual/predictive content consumption models• Assess system performance and plan improvements to drive content consumption globally and align to business partner market opportunities• Communicate key account digital instructional strategies, cross-business insights, and relay success stories• Financial oversight including, annual operating plan, technology roadmap investments, and resource management • Recruit, manage, and develop a solid multi-disciplinary team that drives the learning culture and mission

Minneapolis, Mn, Us

• Establish an operational model, project processes, KPI dashboards, financial model approach, and resource management for a Shared Services Team supporting digital education media and platform• Drive conversion of ‘in-person’ training and content into digital/virtual solutions; resulting in a 61% reduction in travel spend• Maximize the Neuroscience customer, field, and internal learner experience and global reach of product, therapy, and procedural media, interactives, and technological capabilities• Develop curriculum programs that encompassed usability (UX) and learnability (LX) strategies, maximizing human centered experiences across multiple systems and businesses• Lead the strategic direction for ongoing global system improvements through UX/LX experience design, system performance evaluations, and cross platform harmonization for Neuroscience operating units (10 business units) • Refine digital creative, media quality, and delivery to increase consumption• Real-time data collection and reporting strategies that provide system condition management• Assess learning content consumption globally to inform business partners of target market opportunities• Communicate key account digital instructional strategies, cross-business insights, and success stories• Financial oversight including, annual operating plan, technology roadmap investments, and resource management

Minneapolis, Mn, Us

• Develop instruction (ILT/VILT/e-learning) and digital creative solutions for Target including food & beverage, TargetTech, compliance, ethics, and AGILE training• Consult and mentor team in immersive media solutions and technologies, including HTML, CSS, Articulate, Adobe, Adapt, and Elucidat• Design playbooks for quality and repeatable design, creative media, and interactive/interaction standards• Working knowledge of interaction design, UX/UI standardization/testing, and AGILE• Experience performing usability, accessibility testing of web, interactives, and app experiences with assistive technology, including keyboards and screen readers • Support multi-delivery of content across platforms including desktop, mobile, and in-store handheld/kiosk devices• Design and deliver quiz and knowledge check methods that engage and track comprehension of materials• Consult SMEs and leverage instructional strategies to meet learning objectives, measure outcomes, and evolve learning approaches while incorporating new technologies• Collaborate with peers on tools, templates, and design elements to create optimal user experiences

Minneapolis, Mn, Us

• Collaborate with quality and regulatory leadership to align training initiatives to the quality mission • Assess, design, and deliver instructional assets for key business areas including regulatory and quality compliance• Create and manage global campaigns to drive quality standard adherence through written communications and oral presentations• Drive corporate quality training plans and learning management system activities• Manage budget and vendors to achieve the short and long-range goals for Medtronic’s Quality Training Program • Consult, plan, and direct data collection methods and record delivery; supporting CAPA and Audit mitigation• Represent training compliance and record management for internal and external (FDA) auditor activities• Manage vendor and contractors to support the creation of instructional materials

Minneapolis, Mn, Us

• Communicate across a matrixed organization to improve instructional delivery and technology delivery methods for leadership and talent development programs• Centralize a center of excellence of instructional media tools and best practices• Assess needs/business challenges and seek efficiencies of technology-based process and education tools • Consult with SMEs, plan, and deliver complex global digital and eLearning technological solutions that drive learner engagement and retention• Expertise in immersive media solutions and technologies, including WordPress, Moodle, Articulate, Adobe, HTML5, simulation design, and branching media• Working knowledge of eLearning tools including, Articulate, Adobe, HTML5, Adapt, Elucidat, simulation design, and branching media• Experience performing usability, accessibility testing of web, interactives, and app experiences with assistive technology, including keyboards and screen readers • Design and deliver quiz and knowledge check methods that engage and track comprehension of materials• Design, implement, and measure leadership development training program media through in-person, hybrid, and virtual delivery methods• Lead technology platform projects: including LMS/CMS integrations with HROC/Workday • Manage and track key performance indicators (KPIs) reporting/metrics measuring learning programs

Lisle, Illinois, Us

• Design and deliver learning plans and curriculum for undergraduate studies• Facilitate blended online and face-to-face education within the media design industry• Instruct on graphic design principles, media history, web design, user interface design, graphics programs, and multimedia development• Provide guidance and improve learner comprehension of materials through various instructional techniques and learning theory applications

Minneapolis, Mn, Us

• Direct staff and budgets to refine operating processes and functions to identify improved and measured effectiveness/efficiency• Manage direct and indirect matrix teams (technical and business), in all day-to-day strategy, design, and development of learning objects as related to curriculum design• Consult with clients to ensure instructional media alignment with instructional methodology, competencies, learner outcomes, brand/style, interaction design, and data collection planning• Conduct learner and user research to explore, brainstorm, prototype, test, design and refine solutions• Demonstrate advanced knowledge of adult learning theory selection through research and application of instructional design theory in relation to media/technology-based solutions, including Flash, HTML5, ADA508 accessible versions, learning game design and multichannel delivery• Contribute to the development of global Blackboard Learning Management System (LMS) media strategies, which included vendor relationship development, operational process planning, the establishment of measurable deliverables, and management of project teams• Accurately forecast, budget, and track instructional media metrics, initiatives, and teams• Working knowledge of Blackboard LMS technology• Assigned as a key stakeholder with responsibilities for the go-to market of educational-based products, services, and web solutions• Consult, develop, deliver, evaluate, and maintain media, content, and web tools

Minneapolis, Mn, Us

• Direct staff and budgets to refine operating processes and functions to identify improved and measured effectiveness/efficiency• Manage direct and indirect matrix teams (technical and business), in all day-to-day content strategy, design, and development of various company content websites (internal/external)• Consult with clients to ensure project scope and resources aligned to content service capabilities• Demonstrate advanced knowledge of user interface design, HTML5, ADA508 accessible, page/web design, graphic/media and multichannel content delivery• Accurately forecast, budget, and track web metrics, initiatives, and teams• Working knowledge of content management technologies and strategies• Manage internal media training development team to design and deliver internal training assets

Minnetonka, Mn, Us

• Manage client marketing relationships globally with all ‘oneNetworkDirect’s’ affiliate platform, including affiliate CRM, SEM, SEO, Email, and PPC• Consult and triage key accounts to ensure incremental revenue targets were attained• Direct account management teams, budgets, IT initiatives, and target revenue goals, which included operations, technical systems, media design, and analytics• Drive operational processes that drive speed and decisiveness improving client management efficiencies• Manage monthly and quarterly financial reconciliation of all affiliate sales transactions• Monitor and conduct SWOT analysis on the performance of affiliate programs, revenue streams, and incremental revenue planning initiatives• Lead and managed the ongoing growth through acquisition of new clients into Digital River's Affiliate multichannel marketing programs and services• Responsible for 19.8M incremental revenue generation• Mentor, coach and develop direct reports to drive improved team performance

Maple Grove, Mn, Us

• Manage the visual and user/interface design experience of multiple internal/external websites for government, B2C, and educational clients• Partner with various departments on creative briefs, designs, and print/digital projects• Assist in the design and delivery of user interface instructional development tools• Produce communications and visuals to support change management initiatives• Conduct client needs analysis and manage brainstorm meetings to define design/visuals that achieve compliance with business requirements and efficient information delivery• Manage multiple projects and timelines for proper project and resource planning• Extensive Adobe creative and web software experience; graphics, video/audio, CMS editing, HTML, CSS• Experience performing usability, accessibility testing of web, interactives, and app experiences with assistive technology, including keyboards and screen readers • Communicate with executive leadership teams and internal/external clients• Adhere to assigned budgets for site enhancement projects and new business development

Maple Grove, Mn, Us

Document Services Divisiono Manage the creative direction, design, standards, user-centered design, ADA508 accessibility, and production of web/print-based marketing materials for government, B2C, and educational clientso Assist in the design and delivery of user interface instructional development toolso Produce communications and visuals to support change management initiativeso Manage multiple projects and timelines for proper project and resource planningo Conduct research and develop initiatives to remain visually competitive in the online education marketo Communicate with executive leadership teams and internal/external clients

Minneapolis, Minnesota, Us

• Establish and manage the visual design creation for internal/external websites and print materials for direct marketing materials for the company and financial institution partners• Consult with SMEs and Marketing partners to understand the goals and vision of marketing campaigns• Responsible for delivering creative storyboards through final production of marketing campaigns, including websites, email, and brand loyalty incentive-based programs• Extensive Adobe creative and web software experience; graphics, video/audio, CMS editing, HTML, CSS• Partner with cross functional teams to ensure design and usability brand standards were met on creative output• Manage third-party vendor design relationships and in-house contractors• Manage multiple media requests, projects, and deliverables against timelines

• Consult and engage with internal teams and customers to capture requirements and define scope of projects• Design web-based media and encapsulated CD-ROM Interactives for B2B/B2C customers• Design and produce graphic packages including print, packaging, web, email, and videos• Complete video / audio editing, graphic creation, motion graphic assets, and interactive elements

• Cross team collaboration to design and produce immersive/experiential interactive mediums for museums, visitor centers, corporations, and other organizations• Emphasis on large scale, complex experiential media environments/installations for B2B, B2C, and museum clients nationwide• Design and code interactive media, touch screen kiosks, edit audio and video, design and render animations• Provide user research input through defining use case scenarios, consulting on best practices, assess interface designs, design prototypes, and refine solutions for a variety of users

Washington, Dc, Us

• Operate and maintain guided missile launching systems, rocket launchers, gun mounts, and other ordnance systems and equipment• Train and supervise crews in the use of all types of ordnance equipment, from large-caliber guns and missile systems to small arms• Stow, secure, requisition and reclassify explosives• Operate and maintain magazine flooding and sprinkling systems• Make mechanical, electrical, and electronic casualty analysis using technical publications, circuit diagrams, and blueprints• Repair, maintain, test, and calibrate ordnance equipment• Service hydraulic and pneumatic systems; repair, maintain, test, and calibrate micro-processing equipment• Repair damaged hydraulic sealing surfaces, mating areas, and threads; performing mechanical wire connections including soldering; operate and maintain night optical devices

Doctor Of Philosophy (Ph.D.), Instructional Design For Online Learning

Master Of Business Administration, Specialization: Ecommerce Business

Bachelor Of Fine Arts, Graphic Design