Michael Dressel Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, Ca, Us

Los Angeles, Ca, Us

Plano, Texas, Us

Westerville, Ohio, Us

• Senior leader for a large scale manufacturing and fulfillment operation with responsibilities as they relate to timely processing of SQF compliant food products, and floral arrangements. • Planning and implementation of staffing strategies based on holiday projections and utilizing seasonal and temporary associates. • Coaching and mentorship for a team of five managers with individual areas of leadership in gift production, floral fulfillment, cold storage, and manufacturing. • Coordination of priority food products and the timely transportation of goods from the confectionery.

Columbus, Oh, Us

• Provides feedback to supervisors focusing on leadership behaviors and results that drive learning and performance • Follows-up with supervisors to assess progress on goals and is accountable to ensure barriers are removed • Owns and is accountable in teaching supervisors effective techniques to manage Associate Relations and consistently enforce business and enterprise policies and procedures • Drives compliance and performance improvement around Safety and Regulatory expectations• Manages and drives end to end business and departmental objectives; develops and executes appropriate plans to achieve desired results in a timely manner• Identify new opportunities for innovation and cost reduction through process improvement and inventory control• Remains agile, shows resilience and displays the ability to make changes based on the dynamics of the supply chain operation.• Empowers and delegates appropriately to leverage team's development and ensure business objectives are met• Actively builds relationships outside of my immediate DC to understand and leverage external best practices

Columbus, Oh, Us

• Coach and communicate with associates using techniques aligned with the Limited Way values that will ensure their success with daily assignments, and enhance their commitment to customer satisfaction.• Construct and develop positive associate relationships to strengthen my team to meet our overall objectives.• Plan and engage with other department leadership on various levels of staffing that is consistent with seasonal volume projections. Partner with various levels of leadership to develop seasonal staffing plans based on sales projections. • Monitor and adjust department resources according to workflow and customer demand.• Increase efficiencies related to order aging and accuracy to ensure the ultimate customer experience.• Evaluate daily operation practices for improvements that will maximize overall department productivity.• Collaborate with senior leadership and operations partners on goals and objectives in relation to business benchmarks and Blue Chips.

Northfield, Il, Us

• Direct relationships with customers and the call center on service guarantees and coordination of product specific to time sensitive deliveries.• Manage fifty direct reporting associates in daily shipping and receiving functions. • Interview and make hiring decisions on applicants.• Coach, counsel, and discipline associates regarding company policies and procedures. • Train shipping associates using the Catalyst Warehouse Management System.• Perform SOP evaluation of department associates for maximum productivity.• Plan daily workload of LTL, FED EX, International orders, and shipments delivered by company fleet to ensure efficiency.• Route outbound shipments using SAP systems (LTL, FED EX) to increase revenue and ensure profitability.• Monitor customer satisfaction of specialized orders by performing QA inspections.• Enforce and implement error program to reduce customer dissatisfaction.• Investigate, respond, and improve standard operating procedures on Operational Service Issues.

Certification, Real Estate

Diploma, College Preparatory