-Handled the setup, service and daily operations of Fleet Feet Tulsa'a King's Pointe store, including managing approximately 45 part time and full time staff members.-Setup, operate and maintain special events such as expos, races and training programs.-Created and executed staff training. -Performed heavy cash handling and reconciliation functions with Point of sale (POS) system. -Solved internal systems issues, including: networking; Windows and IOS softwares; Microsoft and Apple hardware.Sales Accomplishments• Earned consistent commendations for exemplary service (average of 125 customers per month). Regularly singled out on comment cards for “going above and beyond expectations” and “providing outstanding service and attention to customers.”• Recognized by store owners and general manager for ability to quickly establish rapport with customers, up-sell products and build a loyal clientele.• Helped test products and trained staff on new products. • Stayed within the top 3 sales associates each month while also managing staff, handling customer service needs, and training new staff.