• Developed Java Spring Boot microservices integrating Google Cloud APIs to deliver automated infrastructure monitoring solutions.• Collaborated with a cross-functional development team to gather business requirements, and efficiently managed user stories within Jira, contributing to the success of Agile project delivery.• Worked in a team of apprentice engineers to build JSON and CSV data parsing tools, improving data extraction and reducing manual data manipulation/analysis.• Refactored legacy enterprise code in both Java and Python, including REST APIs, database queries, classes and associated unit tests, improving application performance.• Performed log analysis alongside Domain Architect to troubleshoot and resolve complex CI/CD pipeline failures or cloud networking errors.• Built out authentication and single sign-on (SSO) capabilities using Keycloak, JSON Web Tokens (JWT), and AWS' Cognito service.

• Led the development and delivery of security awareness training for 50 faculty members.• Collaborated with board and leadership to develop and implement school policies and procedures relating to data storage, applying knowledge of security best practices and industry standards compliance.• Researched and configured custom-imaged single-board computers to update digital displays wirelessly, effectively eradicating potential physical attack vectors.• Monitored and analyzed security events, reacting quickly and decisively in response to identified phishing attempts in-network.• Acted as Help Desk support, troubleshooting printing services, overseeing credential provisioning, and providing Install Move Add Change (IMAC) services to a user base of 800+.

• Studied SQL and relational database concepts to effectively streamline Extract, Transform, and Load (ETL) processes, reducing data entry and related expenses.• Managed the school website, maintaining content and addressing network traffic spikes.• Developed excellent multi-tasking skills to independently manage many competing projects against deadlines: from community health initiatives to updating data archival processes.• Automated Student Information Systems for improved communication with 600+ families.

• Gained excellent verbal communication and interpersonal skills within a fast-paced, high-volume environment aiding students, families and staff with day-to-day needs.• Improved data collection processes by 28%, securing additional funding from school district.• Developed and distributed weekly newsletters using HTML/CSS to better inform school community of 1.5k+.• Frequently developed programming in collaboration with Donor Relations.

• Developed and implemented new department-wide processes and related training and documentation.• Oversaw a portfolio of over 20 large real estate firms and provided Software as a Service (SaaS) product support during new property onboarding.

• Officially hired on shortly into temporary placement and quickly promoted 3 months later.• Coordinated with individual locations to acquire required documentation, statements, account information, and related data to ensure SaaS product met Service-Level Agreements (SLAs).