Drew Carpenter

Drew Carpenter Email and Phone Number

ServiceNow Architect at ICF - CAD, CSA, ITIL @ ICF
St. Louis, MO, US
Drew Carpenter's Location
Greater St. Louis, United States, United States
Drew Carpenter's Contact Details

Drew Carpenter personal email

n/a

Drew Carpenter phone numbers

About Drew Carpenter

Seasoned IT professional, I began my journey in desktop support (hardware, software, troubleshooting).Since 1998, I've been working with ITSM tools and processes, first with Software Artistry's Expert Advisor/ IBM Tivoli Service Desk (TSD). TSD was purchased from IBM by Peregrine Systems, and I worked with their "ServiceCenter" product for many years. I then moved to implementing/customizing/architecting the ServiceNow platform...Heavily involved with Agile/SCRUM SDLC and implementation/customization of toolsets.I have held ServiceNow Lead Developer and Architect roles and Release Manager/ SCRUM Master positions.I am a ServiceNow Certified Application Developer (CAD) heading to ServiceNow Certified Technical Architect (CTA).Specialties: *Implementation/customization/administration of ITSM tools, specifically ServiceNow (SaaS Solution), HP ServiceCenter / Service Manager*Design and architect solutions to meet and exceed customer needs*JavaScript*UI Builder*App Engine*UI Design - forms, Request Catalog, visual workflows*ITIL processes, especially Incident Management, Change Management, Asset Management, Knowledge Management, Configuration Management, Problem Management*RDBMS connectivity, SQL queries*Visual, end-user-oriented GUI design*Expert level experience with Windows PCs, Microsoft Office Suite, Photoshop*Release Manager/ SCRUM Master/ Project Manager*HTML, CSS, DreamWeaver, Illustrator

Drew Carpenter's Current Company Details
ICF

Icf

View
ServiceNow Architect at ICF - CAD, CSA, ITIL
St. Louis, MO, US
Website:
icfi.com
Employees:
10762
Drew Carpenter Work Experience Details
  • Icf
    Icf
    St. Louis, Mo, Us
    View
  • Icf
    Servicenow Architect
    Icf Mar 2024 - Present
    Reston, Virginia, Us
    View
  • Icf
    Lead Servicenow Developer
    Icf Mar 2022 - Mar 2024
    Reston, Virginia, Us
    ServiceNow, Architect, Custom App Design, UI Builder, App Engine, Workspaces
    View
  • Icf
    Sr. Servicenow Developer
    Icf Oct 2020 - Mar 2022
    Reston, Virginia, Us
    ServiceNow, ITSM, ITIL Processes, ITOM, ITAM, Release Management, Agile, SCRUM, CSM, Flow Designer, UI Design, Agent Workspace, Incident Management, Problem Management, Change Management, CMDB, Asset Management, Release Management, Knowledge Management, Process Engineering, Software Architect, JavaScript
    View
  • Enterprise Holdings
    Senior Software Engineer
    Enterprise Holdings Oct 2003 - Oct 2020
    St. Louis, Missouri, Us
    ServiceNow, ITSM, ITIL Processes, ITOM, ITAM, Release Management, Agile, SCRUM, Incident Management, Problem Management, Change Management, Configuration Management, Asset Management, Release Management, Knowledge Management, Process Engineering, Software Architect, JavaScript, Oracle, HP uCMDB, HP Service Manager, HP Asset Manager, HP Connect-It
    View
  • Drewz Dzign
    Founder, Owner
    Drewz Dzign 1999 - Dec 2010
    Offered affordable, top-quality web design and hosting; logo design; graphic design
  • Rbc Centura
    Specialist
    Rbc Centura Oct 1998 - Oct 2003
    Raleigh, Nc, Us
    Tivoli Service Desk, Peregrine ServiceCenter, Knowledge Engineer, Report Writer, Crystal Reports, Incident Management, Problem Management, Change Management, Knowledge Management, Database Analyst
    View
  • Apex Systems
    Contractor - Imac Team
    Apex Systems Sep 1998 - Oct 1998
    Glen Allen, Va, Us
    Desktop support, IMAC (Installs, Moves, Adds, Changes), in NT/Novell, Token Ring/Ethernet hybrid environment at BB&T Bank. Used Software Artistry Expert Evolution and Expert Advisor tools.
    View
  • Apex Systems
    Contractor
    Apex Systems Jul 1998 - Aug 1998
    Glen Allen, Va, Us
    One-month contract; part of a team of 3 techs, we installed over 450 IBM PCs in the Bladen County, NC School System; ensured network connectivity via Novell; completed project ahead of schedule
    View
  • Hospira
    Temp
    Hospira 1996 - 1997
    Lake Forest, Il, Us
    View

Drew Carpenter Skills

Itil Incident Management It Service Management Sdlc Configuration Management Leadership Problem Management Knowledge Management Windows Microsoft Office Javascript Html Change Management Sharepoint Software Development Life Cycle Project Management Visio Saas Cloud Computing Agile Methodologies Fine Art Visual Arts Home Theater Graphic Design Photoshop Acting Web Design Illustrator Community Theatre Theatrical Production Vocalist Service Catalog Release Management Photography Dreamweaver Carpentry Painting Hp Service Manager Hp Service Center Powerpoint Handyman Services Cloud Applications Acoustic Guitar Live Sound

Drew Carpenter Education Details

  • Wake Forest University
    Wake Forest University
    Art Minor
  • Rocky Mount Senior High
    Rocky Mount Senior High
    High School

Frequently Asked Questions about Drew Carpenter

What company does Drew Carpenter work for?

Drew Carpenter works for Icf

What is Drew Carpenter's role at the current company?

Drew Carpenter's current role is ServiceNow Architect at ICF - CAD, CSA, ITIL.

What is Drew Carpenter's email address?

Drew Carpenter's email address is dr****@****cfi.com

What is Drew Carpenter's direct phone number?

Drew Carpenter's direct phone number is (314)-512*****

What schools did Drew Carpenter attend?

Drew Carpenter attended Wake Forest University, Rocky Mount Senior High.

What are some of Drew Carpenter's interests?

Drew Carpenter has interest in Church History, Missions And Missionaries, Pro Life Causes, Cars, Sports, Graphic Design, Web Design, Children, Outdoors, Education.

What skills is Drew Carpenter known for?

Drew Carpenter has skills like Itil, Incident Management, It Service Management, Sdlc, Configuration Management, Leadership, Problem Management, Knowledge Management, Windows, Microsoft Office, Javascript, Html.

Who are Drew Carpenter's colleagues?

Drew Carpenter's colleagues are Jeannette Pender, Lourdes Sanchez, Caitlin Howley, Tanika Sareen, Cindy Peck, Larry Elsey, Nicolas Mazzeo, Mba, Pmp.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.