Drew Colston Email & Phone Number

Central Florida

Helping the DuckDuckGo organization understand the needs of its current & future users so we can develop the best products that enable people to take back their online privacy.

Central Florida

I work with clients to help them understand how data driven analytics can improve their businesses. My focus is predominantly on using primary quantitative research processes to measure their varied business needs and provide the insights they are seeking. In this position, I do everything from learning the clients needs to survey development & fielding to analyzing & reporting results with action-focused recommendations. In addition to using SPSS & Python for data processes, and MS Office for reporting, I also develop Tableau dashboards as an interactive survey reporting tool for clients to be able to explore results in complex and unique ways.

Lake Buena Vista, Fl

I transitioned out of the Visitation team to become the Senior Manager of a 50+ person technical operation (with teams in both Florida and California) that provided a wide breadth of market research capabilities for Disney Parks & Resorts. The very diverse team included survey programmers, platform & database managers, hardware managers who maintained field equipment for over 300 onsite interviewers, survey managers who coordinated with analysts to manage the entire survey process from fielding to reporting, and coders that worked with open-ended results. I was assigned to Shanghai for 4 months as part of the task-force for the opening of Shanghai Disneyland where I helped lead the development of all their survey methodologies & procedures.

Lake Buena Vista, Fl

I was promoted to manager of the Visitation team and added responsibility for Disneyland in California. I managed a bi-coastal team of research analysts and created a common data platform between the sites that allowed the workflow to be evenly distributed based on current client demands. I became the leader for the Consumer Insight organization for standardizing methodologies and research terminology throughout the organization. I brought additional organizational saving by continuing to automate and streamline reporting processes in other teams within the Consumer Insight organization. In 2012, I converted my team from SPSS to SAS to better leverage automated SAS & SQL access into other organizational databases to enhance survey data with other internal sources. In 2013, I started learning Tableau for data visualization and lead the Consumer Insight organization in using Tableau as a reporting tool for complex weighted survey data.

Lake Buena Vista, Fl

I expanded responsibilities on the Visitation Research team that was focused on Walt Disney World visitor demographic and behavioral profiling. I became the lead analyst of the team taking responsibility for all demographic and behavioral surveys being conducted at Walt Disney World. I interacted with senior leaders throughout the organization to help them to understand who the visitors were and how their behaviors impacted the client's line of business. I focused on eliminating unnecessary work while streamlining and automating reporting processes within my team. I repeatedly traveled to Hong Kong to assist the Consumer Insight team in improving and standardizing their research processes.

Lake Buena Vista, Fl

I expanded responsibilities as a research analyst at Walt Disney World on the Visitation Research team that was focused on Walt Disney World visitor demographic and behavioral profiling. I took ownership of primary research projects focused on profiling the behaviors of central Florida visitors and measuring their volumes, as well as competitor analysis. I converted core demographic surveys with over 20 years of historical trend from an in-person survey to a hybrid in-person/online survey, the first in our Consumer Insight organization.

Lake Buena Vista, Fl

I worked as a research analyst at Walt Disney World on the Visitation Research team that was focused on Walt Disney World visitor demographic and behavioral profiling. As the census department for the theme parks, I helped the organization understand who was visiting and how they were behaving by measuring & reporting key business drivers to senior leaders. I organized the first data quality control processes for the in-park data collectors to help the field managers better coach the interviewers.

Lake Buena Vista, Fl

I worked at Disney as a contractor in a temporary position supporting the Walt Disney World research team with data processing. I used SPSS and MS Office to analyse survey data and prepare reports for clients.

I worked in a Plant Physiology lab as a Senior Lab Technician. In this role, I supported research professors and biological scientists by traveling throughout the state collecting field samples, planning and setting up tests and managing the care of our research groves. I entered and processed data in SAS, and mapped results in ArcGIS for precision agriculture tests.

Lake Alfred, Fl

I was technical support in an Entomology research lab. In this role, I supported research professors and biological scientists by traveling throughout the state collecting field samples, planning and setting up tests for citrus pest control research. I entered and processed data in SAS, producing data reports for the professors to use in their research publications.