● Managing multiple external partners through a migration workflow process● Securely working with and configuring protocol authentication configurations (SSL certificates, usernames, passwords and keys)● Acting as primary contact point for all external partner communications (email and phone)● Quickly de-escalating communication and file transfer issues, both externally and internally● Clearly communicating migration status to migration management● Certifying and maintaining client and partner information (contact, configuration, migration and processing metadata)● Working with internal business/technical teams to setup and test file transfers with new platform● Negotiating cutover dates between internal teams and external partners● Maintaining partner relationships through production day 1 file processing

● Select, pack, and organize all materials safely, meeting all client, domestic and international regulations● Inspect and document all outbound hazardous material ● Maintain documentation for all shipments● Functioned as key trainer for shipping team, focusing on order accuracy and completion

● Procure clients through cold calling, self-generated leads and inbound sales● Consistent revenue producer and team leader● Excellent client retention rate

● Data gathering for comprehensive financial spreadsheets● Participate in cost justification of multi-million dollar transactions● Participate in analysis of capital and operational expenses for client to make purchasing decisions