As the Admissions Assistant at Paul Mitchell Schools, my role is intricately tied to leveraging customer relationship management (CRM) skills to enhance our educational outreach. My tenure in the beauty industry has been marked by a steadfast commitment to excellence and a keen understanding of event management, especially during my 5.5+ years as Studio Manager at The iLash Studio.The foundation of our success lies in a collaborative effort to elevate client experiences and streamline studio operations. My approach is rooted in active listening and problem-solving, ensuring that even in high-pressure scenarios, the team's performance is optimized. Proficiency with Microsoft and Apple Mac applications, paired with QuickBooks for payroll processing, further enables me to maintain organizational efficiency and exceptional service delivery.