Drew Dingeldein Email & Phone Number

Louisville, Ky, Us

Department Of Public Health And Wellness, Louisville, Ky

Manages the training and development function and all training requests of the department. Acts as the liaison between division training coordinators and the Office of Workforce. Curates and maintains the learning management system, the training content library, and career planning paths. Conducts evaluations and assessments of trainings. Assists with the Employee Engagement Committee. Assists with the development of strategic initiatives and implementation of plans in the following areas of retention, learning and development, employee experience, employee engagement, organizational culture, organizational health, and employee health and well-being. Aids in strategic planning and performance measures in all areas of the employee lifecycle. Assists with Workforce data collection, analysis, and visualization. Manages projects through five phases of project management.

Department Of Public Health And Wellness, Louisville, Ky

Partners, consults, and builds trust with management and staff to discuss training needs. Develops training schedules to ensure compliance with federal, state, and local program requirements, as well as public health reaccreditation requirements. Curates trainings that align with government standards for workforce development, agency related programs, and employee well-being. Writes grants for training funding. Tracks training compliance and analyzes metrics. Conducts needs assessment surveys and coordinates development training programs. Maintains records and data bases for continual education, license renewals, and trainings. Represents the department to internal and external partners for committee meetings, recruitment outreach, and workforce development. Prepares and presents new hire orientation and introduces new staff to agency’s mission, vision, and values.

Louisville, Kentucky

Implement over 50 in-store training programs about current Apple technology. Responsible for consulting, researching, and evaluating training gaps, and recommending training improvement plans. Prepares and implements online and in-store training modules for both onboarding staff and current employees. Monitors processing of onboarding personnel access to company resources. Evaluates, assesses, and improves competency and career development trainings. Maintains training records for continuing education.

Represents Apple for the top 100 high-spend clients through quarterly onsite visits, in-store trainings, briefings, and conference calls. Collects and analyzes data from customer relation management operations software to develop team goals and forecasted sales. Manages the Business Specialist and ensures business sales are exceeded year over year.

Leads in knowledge of all Apple’s products, software, and services. Consistently in the top 10% for total store revenue and exceeds store weekly and quarterly metric goals.

Knowledgable in and sells all of Apple’s products, software, and services. Provides exceptional customer experiences to build brand loyalty.