As a Guest Service Employee at Kwik Trip, you play a pivotal role in providing exceptional customer service and ensuring a positive experience for patrons. This multifaceted position involves various responsibilities, encompassing customer interaction, cash handling, and maintaining a clean and organized store environment.

In my capacity as the Social Media Marketer for the Men's Lacrosse team at Lewis University, I assumed responsibility for the creation and refinement of multimedia content, specifically videos capturing practice sessions and game highlights, complemented by expertly curated photographs. These meticulously crafted visual assets played a pivotal role in elevating the promotional efforts of Lewis Lacrosse. Recognizing the contemporary trend wherein prospective students often engage with educational institutions via social media platforms, the strategic dissemination of high-caliber content on the team's dedicated page became paramount. The systematic deployment of these materials substantially augmented our capacity to captivate the attention of potential students, fostering an environment conducive to their exploration of Lewis University's academic and athletic offerings. This proactive approach not only bolstered the team's online presence but also contributed significantly to the institution's recruitment initiatives.

Executed content development for websites, blogs, and social media platforms to enhance brand awareness, assessed campaign effectiveness by analyzing website metrics like page visits and conversions, and maintained customer relationships through diverse channels, including email and social media networks.