Drew Gardner Email & Phone Number

Ogden, Utah, United States

Ogden, Utah

- Support outside Business Development Officers with progressing their deals along our internal processes. - Assist salespersons with pricing their deals, setting up their deals, and gathering needed information to assist salespersons with closing their deals. - Responsible for running weekly, monthly, and requested reporting for VP, and board of directors. - Ensure sales pipeline is up to date, ensuring that all deals are up to date and have the most accurate information. - Tracking lead follow up times, and ensuring all leads are contacted within our requirements.

- Worked closely with closers and funders ensuring all home loans were funded in time. - Worked with the banks to make sure funds were cleared for the home loans. - Ensured all closing documentation was done properly.

Ogden, Utah

- Worked daily with clients, determining their needs, ensuring their satisfaction, and following up to make sure they didn't have any issues.- Set yearly, monthly, and daily goals, and analyzed them daily to ensure goals were exceeded.- Increased sales by 26% while working the position.- Created promotions, incentives, as well as guest programs to ensure customer retention.- Managed a team of 4 service representatives, created their schedules, coached them, and monitored daily activities.

Ogden Utah

- Maintained daily communication with key customers, and the client. Worked with clients to make sure out offerings were meeting their needs. - Built critical relationships with all customers in the pipeline. - Moved sales opportunities through the pipeline using SalesForce by eliminating conflicts and hold ups in the pipe. - Exceeded KPI’s and goals quarterly

- Tripled team size in March 2011 due to performance, and increased 3 more in October. - Partnered in the execution of LG’s Store within a Store program in 150 retail locations and the Tower program in 500 retail locations. - Integral part in the development of a Rep Effectiveness/Customer Satisfaction call program for the field team.- Responsible for training, coaching, hiring and firing, all HR functions and all team KPI measurements. - Executed campaigns/budgets for the team to communicate out to retail locations about future and current products. - Created incentives, and contests to boost contacts and team loyalty.